Coordinator
•Built partnerships with local organizations to increase company offerings and improve services•Negotiated rates with outside providers to minimize costs to the company and customers•Monitored scheduling for the day-to-day activities of 3 team workers•Coordinated rush shipments and shipments’ changes•Resolved problems for customers, overseas agents, warehouses, and truck companies•Obtained information of the shipment quantities weekly from customers•Responded to the customers and overseas agents’ inquiries by telephone and e-mail•Created shipments information in computerized system, dispatched the instruction to the operation clerk•Forecasted the shipment quantities to the carriers•Ensured the maximum spaces that satisfied the customers, allocated the spaces properly•Wrote weekly report