Jupey Michael Sapalo Email & Phone Number

Valenzuela, Ncr, Ph

Manila, National Capital Region, Philippines

Philippines

We are responsible in filling the gaps and controls in the company to continue its business with minimal interruptions. We make sure that were aligning with the regulations by documenting the scenario and process to meet the business RTO

. Part of office build for the IT Infrastructure. Managed vendors in procuring of network, servers, storage and applications. . Evaluates different applications and security products like slashnext, checkmarx, cyberhaven, qualys, jamf, okta, adobe, google workspace, norton av, crowdstrike, etc. Managing SaaS applications like faxplus, citrix, teamviewers, github, fontawesome, norton av, adobe, okta, adobe, microsoft 365, lucidcharts and many more. . Part of the initial setup of Okta, Jamf Pro and Jamf Connect. Drafted Asset handover form Acknowledgement and declaration of the Asset, laptop/desktop standardization. . Initialized IT budget for two years. . Engaged in a cross functional interview in choosing the right candidate. . Influencer and partly decision of maker in choosing the right applications after the evaluations. . Email investigation and blocked spams.. IT Support at the same time.

Pasig, National Capital Region, Philippines

• Patch Managing using Manage Engine Desktop Central Cloud.• We ensured that production servers are running smoothly in Sydney datacenter and AWS.• Managed TrendMicro CloudOne. Our 29Million Php project which covers 1100 server globally.• Managed TrendMicro Apex One. All workstation should be running updated virus definitions. Direct coordination to Trend Micro• Installed and Manages TrendMicro Deep Discovery. Getting rid of suspicious network activity.• Monitor RIOT alerts for security measurement.• Manages vCenter 5.5, 6.5 mostly in Sydney Datacenter.• Manages TrendMicro HES and cloud security app which blocks spams and spoofing. • Monitoring thousands servers, services and network switches using PRTG. Notifications are being sent through email.• We used Arcserve backup for all production servers. It can be incremental or Full, agentless or agentbased. We usually received report daily for successful and failure backups. Failure backup will be address immediately.• Monitored Active Directory globally through our AD Health checker running on script.• Manages Microsoft Exchange server 2010, 2016 on-prem and office365. We ensured that on-prem servers are synced successfully to o365, Gsuite, SSL are applied, SSO function works, ensure that emails are delivered on time.• 2nd and 3rd escalation engineer once service desk is not able to resolve the production issue. • Switching oncall every 2 weeks. We work from home trice a week or if we’re getting issue late at night.

71 Ubi Road 1, Oxley Bizhub (Lobby 4) #07-38/39, Singapore 408732

• Responsible for level 1 and level 2 support for external customers over phone and on-site setup when needed, checking and fixing customers wordpress website when it’s being hacked from our web hosting CPANEL server.• Responsible for internal user’s technical and non-technical issues.• Monitoring and managing staging/production server in M1 datacenter using VMware VCenter for over 50 virtual machines.• Monitoring and managing cloud services at AliCloud, Digital Ocean, Softlayer and one AWS.• Monitoring daily backup notification if successful or failure. If failure occurs, I would initially check the communication between backup system and the client.• Monitoring docker containers through shipyard/rancher app (open-source).• Managing ClearOS Community and Enterprise version of proxy/gateway and many of its features like DNS, DHCP, Port Forwarding Protocol, VPN, etc.• Managing existing customer’s Fortigate 60D firewall/gateway, Office365, Active Directory, NAS and servers.• Provisioning customer’s webspace through our CPANEL hosting server.• Deploying staging wordpress customer website to production through CPANEL and its plugins.• Setup new employee user’s email credentials and its asset inventory upon entry and exit.• Setting up new employee credentials for rocketchat, gmail, internal domain, hoiio account, ERP, CRM, VPN and etc.• Assisting development team from backend staging and production servers issues and their access rights.

5F One World Square Upper Mckinley Road, Mckinley Town Center, Taguig City

Threattrack specializes in eliminating cyber threats for business and home.Duties and Responsibilities• System Administration – Managing ESXi servers and storages. Giving resources to users that is running virtual machines with installed OS and some software requirements needed, take a snapshot, notes and document the ownership, specs, everything I made.• Assisting the QA team to run and get the sample results from live streaming (updated virus samples from the specific internet source site) virus samples and the old downloaded 800k samples for comparison every end of the week using their existing.• One of my role is to suggest and enhance whatever is needed to fix in the infra.• Assisting users whether it’s technical or non through helpdesk management.

10F Rufino Pacific Tower Ayala Avenue Makati City

SOFGEN specializes in banking solutions using T24 and Avaloq system.Duties and Responsibilities:• Maintaining the network operational using Cisco router and virtual router.• Monitoring network activities using open source softwares MRTG, Nagios, Cacti, and Bandwidthd..• System Administration – Setting up Group policies to users group and computers, provide credentials to newly hired, setting up and managing DNS, DHCP, IIS, File server, printer server through Windows Server 2008 & 2012 edition.• Managing HP servers. HP ML110, ML350e, DL380e.• Managing MS SQL express server and SVN Repository for light internal projects.• Setting up AVALOQ (banking system) servers for local development and testing in an ESXi VMWARE server these includes installing of Redhat 6.5, Oracle and patches according to the Avaloq documentation.• Experience in migration of Avaloq environment inside ESXi VMWARE server, reconfigure, and creating of snapshots for backup.• Doing common IT stuffs like cloning Hard disks, joining computer to active directory, renaming computer, making self desktop backup image, adding and remove software according to company policy, and structure cabling..• Documentation.• Coordinating vendors in purchasing software and hardware appliance.• User’s technical support.

7/F Ferguson Park Tower M. H. Del Pilar Cor. A. Flores, Ermita, Manila

Gyron Crew Inc, is a shipping line company that deploys seafarers to Europe particulary to Netherlands.Duties and Responsibilities:• Manage Dell PowerEdge T300 Windows Server 2003 Active Directory local domain, Filemaker server v10, web hosting and Lotus Approach 9.8 database application server.• Provide Group policies for every department.• Manage Intel Server board Windows server 2003 act as Gateway, DHCP server, RRAS & VPNs, Firewalls, Port forwarding and restrictions for workstations.• Monitoring daily Autobackup 3rd party software and scheduling shadow snapshots for database and other files for recovery purposed.• Manage NAS as data repository and backup files.• Act as an I.T. General in terms of purchasing units and technical decisions.• Helpdesk/Desktop support for workstation technical difficulties like network printers, application issues, Windows XP, Vista and Windows 7 issues, and computer hardware issues.