Senior It Support Specialist
Current
Oct 2024 - Present
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Saravana Kumar Email & Phone Number
Senior IT Support Specialist | Solving Tech Issues & Improving User Experience | ITIL Certified | O365 | Intune | IT Operations.
at
Concord Technologies
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 86%
Current company
Role
Senior IT Support Specialist | Solving Tech Issues & Improving User Experience | ITIL Certified | O365 | Intune | IT Operations.
Location
Chennai, Tamil Nadu, India
Company size
Who is Saravana Kumar? Overview
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Quick answer
Saravana Kumar is listed as Senior IT Support Specialist | Solving Tech Issues & Improving User Experience | ITIL Certified | O365 | Intune | IT Operations. at Concord Technologies, a company with 134 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Saravana Kumar.
Saravana Kumar previously worked as Senior IT Support Specialist at Concord Technologies and IT Support Specialist at Concord Technologies.
Company email context
Email format at Concord Technologies
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Concord Technologies
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Profile bio
About Saravana Kumar
As an Senior IT Support Specialist at Concord Technologies, I troubleshoot and resolve complex technical issues to ensure smooth business operations and user satisfaction. I have a bachelor's degree in computer science and multiple certifications in ITIL, CCNA, and MCSA, demonstrating my proficiency and knowledge in IT operations.I have successfully installed, configured, and maintained various technology systems, including Windows servers, and configured Intune and Administration of O365. I have also provided support and advice on IT-related issues, influencing changes to working practices and enhancing efficiency. Additionally, I have attended in-person meetings with clients to analyze, diagnose, and solve their IT problems, showcasing my excellent communication and customer service skills.
Listed skills include Computer Hardware Troubleshooting, System Administration, Computer Security, Tcp/Ip, and 43 others.
Current workplace
Saravana Kumar's current company
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Concord Technologies
6 roles
Saravana Kumar work experience
A career timeline built from the work history available for this profile.
It Support Specialist
Troubleshoot technological issues and solve problems quickly to ensure our business operations run smoothly.Install all new technology for the company, including computer operating systems, software programs and applications, new desktops, and other computer hardware.Perform regular maintenance for our phone systems, computer systems, computers, printers.
Apr 2022 - Oct 2024
Service Desk Engineer
Actively identify, assess, record, resolve or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. Provide support and advice on IT related issues, ensuring the best use of IT systems, influencing changes to working practices where a.
Dec 2020 - May 2022
System Administrator
Building, configuring, patching, upgrading and troubleshooting of physical and virtualWindows servers. Creating a Domain users and Maintaining the DHCP server. Monitoring and maintaining firewall and Escan. Taking care of backup and asset management. Monitoring and update the GLPI server. Outlook Client Configuration Web, Desktop and Mobile.
Apr 2019 - Dec 2020
System Executive
- Monitoring and maintaining computer systems and networks,
- Support LANs, WANs, network segments, Internet, and intranet systems.
- Maintain system efficiency.
- Outlook Client Configuration Web, Desktop and Mobile clients.
- Install, configure and maintained the regular updates of Antivirus.
- Ensure design of system allows all components to work properly together.
Aug 2016 - Jan 2019
System Engineer
Onsky Brandband Pvt.Ltd
- Maintaining, supporting, and installing new server software and hardware.
- Install, configure, test and maintain operating systems & application software.
- Cable crimpling.
- Trouble shooting Router Link related issues.
- Setting up user accounts, permissions and passwords.
- Configuring Routers, Switches, LAN, WAN and Firewalls.
May 2015 - Jul 2016
Team & coworkers
Colleagues at Concord Technologies
Other employees you can reach at concord.net. View company contacts for 134 employees →
SG
Sharanya Govind
Colleague at Concord Technologies
India, India
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RH
Robin Hudson
Colleague at Concord Technologies
Seattle, Washington, United States, United States
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RS
Riyaz Shaik
Colleague at Concord Technologies
Nellore, Andhra Pradesh, India, India
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AD
Aaron Delp
Colleague at Concord Technologies
Greater Chicago Area, United States
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TH
Trevor Hale
Colleague at Concord Technologies
Greater Seattle Area, United States
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NR
Naveen Raj As
Colleague at Concord Technologies
Chennai, Tamil Nadu, India, India
View →
BM
Bhoorvesh M
Colleague at Concord Technologies
Contact Info, United States
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KR
Kowsalya Rajendran
Colleague at Concord Technologies
Chennai, Tamil Nadu, India, India
View →
MS
Mohamed Sulaimaan Sheriff
Colleague at Concord Technologies
Chennai, Tamil Nadu, India, India
View →
SH
Salim Hossen
Colleague at Concord Technologies
Greater Seattle Area, United States
View →
Sharanya Govind
Colleague at Concord Technologies
India, India
View →
RH
Robin Hudson
Colleague at Concord Technologies
Seattle, Washington, United States, United States
View →
RS
Riyaz Shaik
Colleague at Concord Technologies
Nellore, Andhra Pradesh, India, India
View →
AD
Aaron Delp
Colleague at Concord Technologies
Greater Chicago Area, United States
View →
TH
Trevor Hale
Colleague at Concord Technologies
Greater Seattle Area, United States
View →
NR
Naveen Raj As
Colleague at Concord Technologies
Chennai, Tamil Nadu, India, India
View →
BM
Bhoorvesh M
Colleague at Concord Technologies
Contact Info, United States
View →
KR
Kowsalya Rajendran
Colleague at Concord Technologies
Chennai, Tamil Nadu, India, India
View →
MS
Mohamed Sulaimaan Sheriff
Colleague at Concord Technologies
Chennai, Tamil Nadu, India, India
View →
SH
Salim Hossen
Colleague at Concord Technologies
Greater Seattle Area, United States
View →
FAQ
Frequently asked questions about Saravana Kumar
Quick answers generated from the profile data available on this page.
What company does Saravana Kumar work for?
Saravana Kumar works for Concord Technologies.
What is Saravana Kumar's role at Concord Technologies?
Saravana Kumar is listed as Senior IT Support Specialist | Solving Tech Issues & Improving User Experience | ITIL Certified | O365 | Intune | IT Operations. at Concord Technologies.
Where is Saravana Kumar based?
Saravana Kumar is based in Chennai, Tamil Nadu, India while working with Concord Technologies.
What companies has Saravana Kumar worked for?
Saravana Kumar has worked for Concord Technologies, Landmark Housing Projects Chennai Private Limited, Infolog Solutions Private Limited, and Onsky Brandband Pvt.Ltd.
Who are Saravana Kumar's colleagues at Concord Technologies?
Saravana Kumar's colleagues at Concord Technologies include Sharanya Govind, Robin Hudson, Riyaz Shaik, Aaron Delp, and Trevor Hale.
How can I contact Saravana Kumar?
You can use AeroLeads to view verified contact signals for Saravana Kumar at Concord Technologies, including work email, phone, and LinkedIn data when available.
What skills is Saravana Kumar known for?
Saravana Kumar is listed with skills including Computer Hardware Troubleshooting, System Administration, Computer Security, Tcp/Ip, Wireless Networking, Windows Server, Hardware, and Antivirus.
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