Justice Brewer Email & Phone Number

California, United States

In addition to the duties of an underwriting technician;Mentor and support underwriting technicians in their daily duties and interactions by being a resourcethey can turn to for difficult submissions, policies, procedures, and questions, ensuring they are able toperform their job efficiently and without error. Provide training to incoming underwriting.

Sacramento, California Area

• Process 130 new insurance policy submissions every week as we receive them from insureds by utilizing internal systems, ensuring the underwriters can produce an accurate and speedy quote.
• Correspond with agents to serve as the first point of contact and audit documentation for any errors or missing information and communicate with agents to receive any missing documents.
• Process and distribute loss run requests by pulling loss history from prior policies when agencies or insureds request it after determining eligibility to receive confidential information.
• Revamped email submission process by volunteering to join a pilot team and assessing how different methods will affect productivity creating more efficient office dynamics.
• Remodeled internal communication from management to employees by collaborating with a group from the Process Improvement Team, strengthening interpersonal connections.

• Assessed and resolved problems relating to the majority of campus extracurricular activities by interacting with a diverse student population increasing student community involvement.
• Delegated appointments for students to meet with advisors using Microsoft Outlook and Skype for Business helping to guarantee effectively operate their club or organization.
• Executed duties within the hiring process such as resume review, interviewing, and training new office staff so they understand and implement policies and procedures while creating a welcoming and inclusive environment.
• Presented on multiple occasions including orientation for new club officers, classroom outreach presentations, and emceeing SOAL leadership awards, and Leadership conference to comply with CSUS policy and increase.

Sacramento, California Area

• Coordinated the organization of client paperwork such as timesheets, paychecks, and other sensitive records by using scanning software to input information into internal database, and then file physical copies to.
• Assisted professional staff with various projects and duties such as orchestrating the reorganization of physical files, general office maintenance, and overseeing communications with other departments to enhance.

Woodland, Yolo County

• Promoted alcohol and drug prevention through Friday Night Live programs by planning and organizing community outreach with youth, mentoring junior high and high school students, implementing, and assisting with FNL.
• Facilitated trainings, presentations, and county wide special events, and conferences, to enhance community engagement, safety, and community awareness around issues substance abuse, distracted driving, and any other.
• Collaborated with professional staff on a quality improvement project team to develop a survey for former FNL students, and then quantified the results, to assess what parts of the program were most effective in.

Sacramento, California Area

• Accumulated data using an internal computer-assisted telephone interviewing (CATI) software by corresponding with research participants and effectively documenting answers to both multiple-choice and short answer.
• Achieved and exceeded weekly and monthly call goals to reduce the overall amount of time the institute needed to spend on the project I was on.

Sacramento, California Area

• Secured donations for the Annual Fund by consulting with alumni from the university over the phone and requesting donations to aid in the operation of various buildings and activities throughout the campus to support.
• Updated secure information such as addresses, work information, donation history, and payment information to keep our system up to date.
• Attain and surpass both personal and team weekly and monthly fundraising goals.