• Partnering with FreeTaxPrep LA and CalEITC to promote the benefits of claiming EITC for low income families and college students. Hosting campaigns and informational events for new and recurring candidates.• Data Entry via Google Drive in regards to impressions data provided on social media apps.• Partnering with other Non-Profit organizations to put on beneficial events for low income family.• Social Media marketing via Twitter and Facebook. Processed via Hootesuite• Acting as a Production Assistant for projects being held for clientele and their children.

• Assisting our Contract Coordinator learning organizational procedures concerning planning, scheduling, managing company contract outcomes, and resolving disputes.• Maintaining the organization of current and outdated contracts. • Filing, scanning, and copying necessary documents.• Drafting contracts, proposals, and memorandums.• Acting as the receptionists; answering all incoming phone calls and taking messages.• Data entry and data upkeep regarding incoming dues and members.• Electronic deposits and ensuring financials are balanced

● Communicate and interact with a variety of individuals including insureds and claimants. Handling up to 95 or more claim files.● Explain benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements. Following rules and regulations of the Department of Insurance and California Vehicle Codes.● Conduct phone and/or field investigations to determine liability and damages. Identify and obtain statements from insureds, claimants and witnesses. Verify and interpret/resolve coverage by gathering necessary information to ensure policy applicability.● Evaluate and determine claim values upon receipt and assessment of property and liability data.Negotiate within settlement authority with insureds and claimants to resolve their first and third party claims.● Coordinate with internal and external departments as required.● Identify cross-sell opportunities based on members’ product needs and service requests.Enhance member relationship by diversifying use of products and services.