Justin Rivera

Justin Rivera Email and Phone Number

VP, GTM Operations @ N-able
Boston, MA, US
Justin Rivera's Location
Boston, Massachusetts, United States, United States
Justin Rivera's Contact Details
About Justin Rivera

Accomplished Business and Technology Leader with 25 years of experience successfully leading customer growth initiatives, managing complex global client relationships, guiding customer and product strategy, designing and deploying new data/technology/analytics solutions, and delivering business value. Seasoned Executive Leader of Software Customer Success (Success Management, Consulting, Professional Services, Implementation), Sales (New Logo, Up-Sell, Cross-Sell), Product Management, and Data Management/Analytics Teams.

Justin Rivera's Current Company Details
N-able

N-Able

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VP, GTM Operations
Boston, MA, US
Website:
n-able.com
Employees:
2087
Justin Rivera Work Experience Details
  • N-Able
    Vp, Gtm Operations
    N-Able
    Boston, Ma, Us
    View
  • Independent Consultant
    Executive Advisor
    Independent Consultant 2024 - Present
    Windsor, Ca
    Provide strategic and operational consulting guidance to companies on a variety of topics including: Customer Success Organization Structure, Customer Success Program Design, Global Enterprise Customer Success, SMB to Mid-Market Customer Success, CRM, Marketing Technology, Data Management, Reporting, Analytics, and Business Intelligence
    View
  • Salesforce
    Regional Vp / Senior Director, Global Customer Success
    Salesforce 2019 - 2023
    San Francisco, California, Us
    Led Global Team and Portfolio of Customers Across Customer Success, Sales, Services, and Partnerships. Led Executive Customer Relationships, Customer Success Strategy and Programs, Sales Strategy and Execution (Renewal and Up-Sell), Professional Services Delivery, and Partner Program Development and Execution.
    View
  • Publicis Media
    Evp, Global Head Of Customer Success, Sales, Professional Services, And Product Management
    Publicis Media 2003 - 2018
    London, England, Gb
    EVP, Global Head of Customer Success, Sales, Professional Services, & Product Management (01/2015 - 07/2018)SVP, Global Head of Customer Success, Sales, Professional Services, & Product Management (02/2009 – 01/2015)VP, Customer Success, Sales, Professional Services, & Product Management (01/2007 – 02/2009)Director, Customer Success, Sales, Professional Services, & Product Management (01/2006 - 01/2007)Associate Director, Customer Success, Sales, Professional Services, & Product Management (01/2005 - 01/2006)Manager, Customer Success, Sales, Professional Services, & Product Management (07/2003 - 01/2005)Over 15 Year career (and 6 level promotions), built and led the global Customer Success, Sales, Professional Services, and Product Management teams and capabilities for proprietary enterprise software products and services that were sold to Fortune 500 customers across all industry verticals.Proprietary software business consisted of a suite of proprietary SaaS/PaaS solutions that supported enterprise process management, workflow management, data management, business intelligence/reporting, and advanced analytics (attribution, forecasting, modeling) capabilities for Marketing, Advertising, and Media that was sold to Fortune 500 customers in all industries
    View
  • Epoch Strategy
    Senior Consultant, Marketing Technology & Business Strategy
    Epoch Strategy 2001 - 2003
    Marketing Technology and Business Strategy Consulting
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  • Epoch Strategy
    Consultant, Marketing Technology & Business Strategy
    Epoch Strategy 2000 - 2001
    Marketing Technology and Business Strategy Consulting
    View
  • Dialogos
    Consultant, Marketing Technology & Business Strategy
    Dialogos 2000 - 2000
    Customer Strategy and Marketing Consulting
  • Dialogos
    Staff Consultant, Marketing Technology & Business Strategy
    Dialogos 1998 - 2000
    Customer Strategy and Marketing Consulting

Justin Rivera Skills

Analytics Integrated Marketing Product Management Digital Marketing Business Process Strategy Marketing Strategy Business Analysis Cross Functional Team Leadership Strategic Planning Digital Media Digital Strategy Management Customer Insight Project Management Business Process Improvement Management Consulting Data Management Mobile Advertising Data Visualization Online Advertising Data Operations Performance Measurement Technology Development Technology Implementation Software Development Life Cycle Marketing Advertising Social Media Consulting Account Management Program Management Business Intelligence Data Analysis Web Analytics Customer Relationship Management Business Development Product Marketing Product Development Professional Services Business Strategy Operations Management Customer Retention Customer Experience Software As A Service Enterprise Software Leadership Client Services Ad Tech

Justin Rivera Education Details

  • Babson College
    Babson College
    Concentration: Economics And Management
  • The George Washington University School Of Business
    The George Washington University School Of Business
    Business Analysis
  • The Governor'S Academy
    The Governor'S Academy
    High School Diploma (Note: The Governor'S Academy Was Formerly Known As Governor Dummer Academy)
  • Governor Dummer Academy
    Governor Dummer Academy
    High School Diploma

Frequently Asked Questions about Justin Rivera

What company does Justin Rivera work for?

Justin Rivera works for N-Able

What is Justin Rivera's role at the current company?

Justin Rivera's current role is VP, GTM Operations.

What is Justin Rivera's email address?

Justin Rivera's email address is ju****@****upe.com

What schools did Justin Rivera attend?

Justin Rivera attended Babson College, The George Washington University School Of Business, The Governor's Academy, Governor Dummer Academy.

What skills is Justin Rivera known for?

Justin Rivera has skills like Analytics, Integrated Marketing, Product Management, Digital Marketing, Business Process, Strategy, Marketing Strategy, Business Analysis, Cross Functional Team Leadership, Strategic Planning, Digital Media, Digital Strategy.

Who are Justin Rivera's colleagues?

Justin Rivera's colleagues are Gemma-Monk Uk, Mabel Marquez, Carl Nunya, Angelina Coleman, Naresh Pabani, Komal Bugudi, Mário Borges.

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