Justin Barber Email and Phone Number

As a seasoned Director of IT Support, I bring over [X years] of comprehensive experience in leading and transforming IT support operations. With a focus on driving excellence and efficiency, I thrive in dynamic environments where technology aligns seamlessly with business objectives. My leadership style emphasizes collaboration and empowerment, fostering a culture of innovation and continuous improvement within my teams.In this role, I am responsible for overseeing all aspects of IT support, from helpdesk management to infrastructure maintenance and beyond. Leveraging my expertise in ITIL best practices and project management methodologies, I have successfully implemented streamlined workflows and deployed innovative solutions to enhance service delivery and customer satisfaction. Additionally, my strategic vision enables me to anticipate and address evolving technological needs, ensuring that the IT support function remains agile and responsive in an ever-changing landscape. Through effective communication and stakeholder engagement, I have cultivated strong relationships across departments, driving alignment and driving organizational success.

Supervise Developer and Operations Team. Responsible for evaluating the role and use of technology to meet the organization's goals. Serve as Project Manager for all technology-related projects, including budget, scope, and schedule. Report and coordinate IT initiatives with the Chief Technical Officer. Work with customers, employees, and vendors to handle daily functions, manage relationships, guide projects, and support 3rd party integrations. Responsible for various data management processes while continuing a minor role in data analytics.

Responsible for financial planning, analysis, and research in support of development, acquisition, and operating activities. Coordinate with the finance team to budget and forecast for all branches of business, under the direction of the CFO. Produce monthly, quarterly, and annual reports for each of our branches and consolidated corporation. Work closely with the Controller to develop and maintain accounting reports and tools used to perform month-end closing of books, and yearly close and audits. Querying large datasets using SQL Server and develop reports using Domo or Tableau software.

Strategy | Operations | AnalyticsCreate, review, and analyze, Sales and Service related financial documentation, reports, and dashboards, to identify trends, monitor KPI’s, and forecast future impact, while formulating solutions associated with business unit operations, using SQL query execution, advanced excel functions, and a variety of BI Tools. Summarize findings with written analysis and present recommendations to Executive Team for decision making support. Provide analytical support to new division implementation. Support Project Managers with ad-hoc reports and analysis, while monitoring project progress against plan.

Intermountain Healthcare Lake Park CampusProvided analysis and reports related to the budgeting, strategic planning, activity based pricing, variance, patient accounts, revenue, and operations data, used to ensure sound financial operations and accurate financial reporting. Create ad-hoc reports and analysis through advanced Excel processes such as Pivot Tables, Macros, and Array Formulas, to multiple departments across the enterprise. Supported Service-line Analysts within the CDM team through the process of SQL query execution and Cognos Report development. Worked closely with Cerner Team members to monitor facility level revenue and build the charge processing as part of the iCentra program.