Identify potential risks and proactively report findings to management. Ensure client retention by implementing strategic changes based on risk assessments. Pass all quarterly assurance engagements during the internal auditing process. Administer and recommend changes to enhance accuracy, efficiency, and responsiveness in customer service departments.• Analyzed and balanced general ledgers holding over $25M in weekly 401k contributions.• Achieved a 98% operational efficiency rate by establishing 6K+ multiple-employer plans (MEP).• Drove 10% increase in execution rates within three months by executing business operation strategies.• Accelerated significant cost savings within a year by updating internal systems in collaboration with business analysts.• Recognized as associate of quarter for Q4 FY22• Authorized payroll reversals for 401k deductions, ensuring optimized client satisfaction and accurate deduction/employer match.

Temporary employment assigned to ADP, Inc

Processed school expenses, personal reimbursements, and cross-functional transactions related to administrative matters. Organized and facilitated weekly staff meetings for 30+ faculty members, recording sessions for corporate records.• Maintained 100% reconciliation rate by verifying entries and comparing system reports to balance sheets.• Facilitated transactions by conducting eligibility checks for athletes on scholarship in adherence to policy guidelines.• Ensured 100% error-free documentation process by managing distribution of essential school supplies for 500+ student-athletes with athletic scholarships, employing meticulous documentation of distribution rates and expenses