Justin Dodge Email and Phone Number

Provide expertise in Talent Acquisition for the IC and DoD. Contribute to the growth of TPGS by working with Program Managers and internal employees to properly place resources on various programs.

• Responsible for developing current business relationships• Maintain clients use of the product and responsible for client retention• Negotiating renewal agreements and customizing marketing solutions• Provide suggestions for the best solutions to fit a clients needs • Consult and help clients develop social media marketing strategies• Advise on best practices for online visibility and distribution• Assist clients with strengthening their SEO (Search Engine Optimization)• Ensuring client satisfaction through follow-up and meditation

Consistently exceed expectations for daily productivity goals to maximize monthly Performance Based Earnings (PBE) compensation structure.Actively responded to varied customer inquiries including complex and difficult situations requiring creative and expeditious resolutions in an effort to ensure repeat business with customers.Served as liaison between customers and production/shipping departments via email and telephonewithin a high-volume work environment.Delivered quality service and familiarized customers with products and services in accordance with their desired timeframe and budget.Prepared and presented detailed pricing proposals and information about products in order to meet customer needs and ensure complete satisfaction.Designated trainer of new employees with regard to company policies and procedures.Constantly honored on the monthly Sales/Service Department leader board for performance related to productivity and calls answered daily.

Provide quality customer service in a fast paced team environment. Anticipate guest needs, keep a spotless work environment, and provide exceptional service to every guest every time. Participate in all restaurant marketing contests, winner of various gift cards and free meals. Train and certify all new servers/bartenders on days needed.

Worked in family business, which has created custom millwork jobs for 25+ years. Assisted in the construction and installation of cabinetry. Also assisted in both design and sales. Professional demeanor was required in this position as our customers include both high net worth individuals and corporate entities.