Justin E Skoda Email & Phone Number

Tucson, Az, Us

Tucson, Arizona, United States

Strategic Leadership**: Oversee the development and execution of operational strategies to drive revenue growth and enhance overall business performance within the hospitality sales group.Team Management**: Lead, mentor, and motivate cross-functional teams to ensure high levels of performance, collaboration, and staff satisfaction, fostering a positive workplace culture.Sales Optimization**: Implement and refine sales processes and techniques to maximize revenue opportunities, ensuring alignment with market trends and customer needs.Client Relationship Management**: Cultivate and maintain strong relationships with key clients and stakeholders, ensuring exceptional service delivery and fostering long-term partnerships.Financial Oversight**: Manage budgets, forecasts, and financial performance metrics to ensure profitability while identifying areas for cost reduction and efficiency improvements.Compliance and Standards**: Ensure that all operations adhere to industry regulations, safety standards, and company policies, maintaining the highest levels of service quality and operational excellence.

Tucson, Arizona, United States

Client Engagement**: Build and maintain strong relationships with clients, understanding their needs and preferences to provide personalized guidance throughout the buying or selling process.Market Expertise**: Stay informed about local real estate market trends, property values, and neighborhood developments to offer clients accurate and insightful advice.Negotiation Skills**: Utilize strong negotiation tactics to secure favorable terms and prices for clients, ensuring a smooth transaction process while advocating for their best interests.Marketing and Promotion**: Develop and implement effective marketing strategies, including online listings, open houses, and social media campaigns, to attract potential buyers and showcase properties effectively.

Tucson, Arizona

Account Management**: Oversee and nurture relationships with a diverse portfolio of over 200 accounts, ensuring client satisfaction and promoting long-term loyalty to drive repeat business.Sales Strategy Development**: Design and execute targeted sales strategies and campaigns tailored to the unique needs of each account, maximizing revenue opportunities and achieving sales targets.Performance Analysis**: Monitor sales performance metrics and analyze account data to identify trends, assess opportunities for growth, and adjust strategies accordingly for optimal results.Team Collaboration**: Work closely with cross-functional teams, including marketing and customer support, to coordinate efforts and deliver comprehensive solutions that meet client needs and enhance overall sales efforts.

Tucson, Arizona

Operational Oversight**: Manage daily operations of the cafe, ensuring smooth functioning across all departments, from kitchen to front-of-house, while maintaining high standards of quality and service.Team Leadership**: Recruit, train, and lead a diverse team of staff members, promoting a positive work environment that fosters collaboration, motivation, and exceptional customer service.Customer Experience Enhancement**: Develop and implement strategies to enhance the dining experience, including menu recommendations, special events, and customer feedback initiatives to ensure guest satisfaction and loyalty.Financial Management**: Monitor financial performance, manage budgets, and analyze sales data to identify opportunities for growth and cost control, ensuring the restaurant meets its profitability goals.

Marana, Az

Strategic Leadership**: Oversee the operations of multiple outlets within the resort, ensuring alignment with The Ritz Carlton's luxury standards while driving revenue growth and enhancing overall guest experiences.Team Development**: Recruit, train, and mentor a high-performing team of managers and staff, fostering a culture of excellence, collaboration, and exceptional service that reflects the brand's values.Guest Experience Management**: Implement innovative service strategies and unique offerings to elevate the guest experience, ensuring that each outlet provides a memorable and personalized stay for guests.Financial Oversight**: Monitor and analyze financial performance across all outlets, managing budgets and implementing cost-control measures to maximize profitability while maintaining quality and service excellence.

Operational Excellence**: Oversee daily operations of multiple dining and service outlets within The Westin, ensuring adherence to brand standards while delivering a consistently high level of service and quality.Staff Leadership and Training**: Recruit, train, and develop a skilled team of employees, fostering a positive work environment that encourages teamwork, professional growth, and exceptional customer service.Guest Satisfaction Focus**: Implement strategies to enhance guest satisfaction, including personalized service initiatives and feedback mechanisms, ensuring that every guest has a memorable dining experience.Financial Management**: Analyze financial performance, manage budgets, and optimize revenue streams across all outlets, employing cost-control measures that maintain quality standards while maximizing profitability.

Tucson, Arizona Area

Culinary Leadership**: Provide strategic direction and oversight for all culinary operations, ensuring the highest standards of food quality, presentation, and innovation across multiple dining venues.Menu Development**: Collaborate with chefs and culinary teams to design and implement seasonal and diverse menus that reflect current trends, guest preferences, and the establishment's brand identity.Operational Efficiency**: Streamline kitchen processes and workflows to enhance productivity and reduce waste, while maintaining compliance with health and safety regulations and cost management practices.Team Development and Training**: Cultivate a high-performing culinary team through ongoing training, mentorship, and performance evaluations, fostering creativity and collaboration to elevate the overall dining experience.

Tucson, Arizona Area

Curated Wine Selection**: Develop and maintain an extensive and diverse wine list that reflects the establishment's culinary vision and enhances the dining experience, showcasing both renowned and unique selections from around the world.Guest Engagement**: Provide personalized wine recommendations and pairings to guests, sharing knowledge and passion for wine to enhance their dining experience and foster a deeper appreciation for the offerings.Staff Training and Development**: Train and mentor front-of-house staff on wine service, tasting techniques, and food pairings, ensuring that they deliver exceptional service and knowledgeable recommendations to guests.Inventory Management**: Oversee wine inventory, including procurement, storage, and cost control, ensuring optimal stock levels and minimizing waste, while maintaining the highest quality standards for all selections.

Tucson, Arizona Area

Managed property beverage program featuring a 6,000+ bottle selection specializing in 90+pt rated wines, champagnes and single malt scotches.Designed specialized wine list promoting lesser known varietals and producers acquired at low cost, invariably increasing revenue return while peaking guest curiosity, capture and retention.Partnered with culinary team to create a unified food and beverage vision while promoting concept and remaining current with leading trends. Developed and coached team members to increased knowledge and comfort level of wine pairings and palette matching techniques while achieving higher personal and company revenue.Maintained a beverage program consistent with company budgetary costs and revenue goals.

Tucson, Arizona Area

Managed the daily operations in compliance with a food and beverage program maintaining a 4 star, 5 diamond rating.Partnered with Maitre'D and executive committee to ensure daily coaching of staff operating through the 168 required daily steps of SOS required to maintain a room boasting a 5 diamond rating.Played a leading role in obtaining the coveted 4 star rating from Exxon Mobile and 5 Diamond rating from AAA. Actively lead food and beverage team in maintaining these ratings for 4+ consecutive years.Conducted daily meetings with staff focusing on upcoming and current events, menu updates, arriving VIP's, guest loyalty program, changes or review of SOS and SOP.Actively and enthusiastically promoted during tenure by executive committee through display of consistent and efficient leadership execution.Utilized cross departmentally throughout resort, charged with leading associates in tandem outlets to achieve level of service deemed worthy of an increased AAA/Mobile/Forbes rating.

Psychology

Psychology

Psychology