General Manager for a driver education company in Northeast Indiana.

• Assist the primary teacher with the coordination of daily activities and lesson plans.• Provide substitute teaching services with minimal disruption to daily curriculum in the high school and middle school.• Implement creative activities to ensure assigned learning goals are met.

• Instructed team regarding collections dealing with Creditor’s Rights (collections), Medical Billing, and Finance departments to obtain documents pertaining to the status of more than 200 weekly referred collections cases forwarded to the Firm.• Reviewed initial court filings for accuracy and compliance with the FDCPA, State and court rules/guidelines.• Reported directly to three attorneys (different office locations) with a broad range of responsibilities that encompass the timely and complex preparation of cases from initial pleadings through judgment.• Liaison between attorneys, clients, law firms, courts, and other government agencies.• Ensured open lines of communication and satisfaction of deadlines through the execution of dated correspondence.• Assisted in the management of corporate/firm marketing and communications functions.• Created advertising material and established communication plan to utilize alternate forms of social media not commonly used by law firms.

• Manage projects, supervise and train writing staff.• Assist new writers in understanding the process flow of work packages and when necessary, suggest changes to reduce expense and increase profitability after review of gross margin reports.• Creation, implementation, and oversight of Problem Resolution Reports.• Writing and editing interface and procedural documentation including but not limited to user guides, installation guides, quick reference guides, release notes, system configuration guides, help files in the Civil and Defense Aviation Industries.• Provide authoring system support, process review, and corporate culture review when necessary.• In depth knowledge of Export and ITAR Regulations. Exercise oversight in the transfer of technical data on a global scale and contractual agreements.• Certificates of Training in the AE 3007A FAM and Model 250 Series FAM (Rolls-Royce North America).• Awards for Productivity, Quality and On-Time Delivery.

Officially became part of Lionbridge Technologies, Inc.

• Oversaw production and preparation of food as well as safety and health codes established by the state of Indiana.• Administered daily requirements, scheduling, staffing, employee relations, and discipline when necessary.• Conducted interviews, responsible for the hiring and termination of employees. Established wages based on experience and motivation.• Maintained employee files and conducted Annual Reviews on employee performance.• Maintained labor budgets and where applicable, cut labor expenses. Ending 2005 reduction of kitchen labor by $12,000.00 for Fiscal Year 2005.• In-house Sales and Service. Accounts Receivable and Payable.• Directly in-charge during Executive Chef’s absence, assisted in food ordering.• Responsible for opening and closing facility when required. Worked closely with Certified Alarms on Security of establishment.