I have a strong background in customer service, cash management, planning, and servicing customer needs, with 3 years of banking experience, investments, lending, and credit industries. I also have 4 years of customer service experience in various fields, including retail and phone-based service. I possess excellent organizational and interpersonal communication skills, as well as a passion and drive for helping members with their financial needs. I am a proud advocate for the LGBTQ+ community and a supporter of diversity and inclusion.
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Loan ProcessorSpring EqPhiladelphia, Pa, Us -
Junior Loan ProcessorSpring Eq Aug 2024 - PresentUnited StatesWork with all parties of the loan transaction—including the Borrower, Title, Credit Vendor, Underwriter, and Loan Officer—to get the file clear to close and scheduled for closing, while also providing funding options and resources for future reference on all HELOC loans. Throughout this process, ensure high-end customer service, treating clients with respect and full transparency. -
Member Service Center RepresentativeTrumark Financial Credit Union May 2023 - Aug 2024Fort Washington, Pennsylvania, United States -
Member Service RepresentativeTrumark Financial Credit Union Jul 2022 - May 2023Malvern, Pennsylvania, United StatesEffectively educates and uncovers member needs while delivering extraordinary member service to both existing and potential members. This role is an individual and team contributor towards achieving all sales and service goals of the branch, while ensuring a superior member experience is provided in an ethical and sound manner. -
Service RepresentativePolice And Fire Federal Credit Union Jun 2019 - Jun 2022Haverford, Pennsylvania, United StatesResponsible for providing superior member service in the branch and ensuring that new and existing member relationships are developed by using product knowledge in conjunction with the Total Member Experience sales process while maintaining a high level of integrity and operational efficiency in support of the Credit Union’s growth goals. All staff members are responsible to promote the corporate values of member service, teamwork, commitment, performance and professional competency. -
Customer Service RepresentativeTarget Jan 2017 - Jul 2019Royersford, Pennsylvania, United StatesI pride myself on delivering exceptional service to every guest who walks through our doors. Whether I'm helping customers find the perfect product, assisting with checkout, or restocking shelves, I strive to create a welcoming and efficient shopping experience. With strong communication skills and a friendly demeanor, I engage with guests to understand their needs and provide personalized assistance. Collaboration is key in our team-centric environment, and I work closely with my colleagues to… Show more I pride myself on delivering exceptional service to every guest who walks through our doors. Whether I'm helping customers find the perfect product, assisting with checkout, or restocking shelves, I strive to create a welcoming and efficient shopping experience. With strong communication skills and a friendly demeanor, I engage with guests to understand their needs and provide personalized assistance. Collaboration is key in our team-centric environment, and I work closely with my colleagues to maintain a clean, organized, and well-stocked store. My adaptability and problem-solving abilities enable me to tackle challenges with ease, while my dedication to Target's values drives me to exceed expectations every day. Show less -
Customer Service RepresentativeWawa, Inc. Nov 2016 - Jan 2018Oaks, Pennsylvania, United StatesDedicated to providing top-notch service and creating positive experiences for customers. Whether I'm making sandwiches, brewing coffee, or stocking shelves, I ensure every interaction exceeds expectations. With strong communication and teamwork skills, I collaborate with colleagues to maintain a clean, efficient store. My adaptability and problem-solving abilities help me thrive in our fast-paced environment, while my commitment to Wawa's values drives me to excel every day. -
Food Service WorkerMcdonald'S Oct 2015 - Nov 2016Trooper, Pennsylvania, United StatesI excel in a fast-paced setting, delivering exceptional service with a friendly demeanor. From taking orders and processing transactions to ensuring cleanliness and efficiency in the dining area, I prioritize customer satisfaction at every step. Collaborating seamlessly with my team, I contribute to smooth operations, especially during busy periods. My adaptability and positive attitude drive my commitment to excellence.
Justin M. Education Details
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General Studies
Frequently Asked Questions about Justin M.
What company does Justin M. work for?
Justin M. works for Spring Eq
What is Justin M.'s role at the current company?
Justin M.'s current role is Loan Processor.
What schools did Justin M. attend?
Justin M. attended Methacton High School.
Who are Justin M.'s colleagues?
Justin M.'s colleagues are Danya Sawyer, Carla Smarrito, Jake Modelevsky, Michael E., Ms. Donna M. Jones, Joseph Kraynak, Patricia Traenkner.
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