Justin Persick M. Ed. Email & Phone Number

Little Elm, Texas, United States

- Cultivated and maintained strong relationships with members, community partners, and stakeholders, enhancing brand reputation, driving membership growth, and increasing client retention and satisfaction.- Demonstrated strong communication and relationship-building skills to engage diverse constituencies such as the C-suite, improve stakeholder collaboration, and effectively represent the organization.- Provided ongoing training and coaching to improve team skills, foster a culture of excellence in customer service, and contribute to higher client satisfaction.- Created and delivered impactful presentations using PowerPoint to communicate strategic initiatives, performance metrics, and program updates to stakeholders, senior management, and team members.- Coordinated efforts across various units for efficient program execution and seamless collaboration.- Tracked daily branch production, including product openings, financial literacy classes, and events, providing actionable insights to improve performance.- Maintained and evaluated the branch budget of over $250,000 for efficient resource allocation and financial planning.- Led and trained 21 branch employees in sales and service standards, enhancing team skills and performance.- Developed relationships with key school personnel to align programs with financial and curriculum expectations, supporting retention strategies.- Analyzed financial data to identify trends, develop actionable insights for business growth and profitability, and support data-driven decision-making.- Collaborated with senior management to develop and execute strategic initiatives, including product launches, marketing campaigns, and member outreach programs, driving client engagement.- Monitored branch performance metrics, conducting regular reviews, and implementing corrective actions to achieve targets and objectives, ensuring continuous improvement.

- Delivered personalized management plans for more than 150 program participants from underrepresented backgrounds. Outcomes included 87% persistence rate, 90% good standing, 57% six-year graduation of participants served. Data outperformed university percentages of students from the same demographic yet not served. - Counseled over 150 first generation and low income students regarding personal finances, budgeting, credit, student loans, etc. helping students create budgets, monitor their expenses, and understand their financial aid packages.- Planned, registered, and organized travel for student conferences, taking 10 students to Los Angeles for a leadership conference.- Responsible for short and long-term strategies planning of the Student Support Services grant over 5 years- Maintained and evaluated budget of supervised area of $10,000- Prepared monthly and annually institutional and federal reports- Evaluated and assess the SSS Program including effectiveness of overall grant and more than 50 events- Tracked statistics, gathered data, and created appropriate reports for the institutional and federal guidelines to showcase the successes of students and the SSS program.- Performed event planning duties ranging from small intimate settings to large scale departmental initiatives. - Created and coordinated a unique and collaborative tutoring and mentoring program for SSS participants, with 10 tutors and mentors, and over 60 students engaging with them to enhance their academic and social success.- Designed organizational presentations related to parent resources, first-generation programming, and federal updates for student and parent orientations, as well as campus events such as Mean Green Fling.- Assisted in the hiring of professional and student staff incorporating phone and in-person interviews, in addition to the development of hiring committees.

Denton, Texas

Denton

Conduct research on best practices for diversity and inclusion initiativesAssist with development, dissemination, and analysis of survey dataPlan, implement, and evaluate programs on behalf of the Multicultural CenterAssists with the recruitment and marketing for departmental programsServe on the Equity and Diversity Conference CommitteeFacilitate the organization of large scale events such as Multicultural Graduations

Denton

Developed hiring process for Resident AssistantsCreated Resident Assistant training Advised Residence Hall AssociationSupervised Resident Assistants

Master Of Education - Med, Higher Education/Higher Education Administration

Bachelor Of Science - Bs, Criminal Justice