Operations Specialist
Current• Maintained clarity and organization among the team by ensuring updates on ongoing projects were consistently communicated.• Streamlined the ordering process by utilizing conditional formatting in Excel to import and exports items more efficiently. • Acquired new customers by developing marketing displays to showcase new tactical gear products.• Simplified complex data to the wholesale department by generating large scale sale breakdowns.• Generated revenue for the business by creating and maintaining mutually beneficial partnerships with police departments.• Increased efficiency by improving the UI of the Shopify system.• Standardized the invoicing process by keeping product specs up to date (cost, price, UPCs)• Coordinated a positive customer experience and accurately captured sales data by operating and maintaining POS devices.• Identified opportunities to enhance our processes through conducting research on implementing improvements.
