Justin Thomas Email and Phone Number

Key areas of expertise include:- Strategic Business Development- IoT Solution Design and Implementation- Market Analysis and Opportunity Identification- Cross-functional Team Leadership- Client Relationship Management- Partnership and Alliance Building- Revenue Growth and Profitability Optimization

Key Responsibilities:* Schedule Coordination: Develop and manage daily and weekly schedules for Telstra technicians, ensuring efficient allocation of resources and timely service delivery.* Resource Management: Monitor technician availability, skill sets, and geographic locations to optimize workforce deployment.* Communication: Serve as the primary point of contact for technicians, providing them with clear job instructions and updates.* Customer Focus: Liaise with… Show more Key Responsibilities:* Schedule Coordination: Develop and manage daily and weekly schedules for Telstra technicians, ensuring efficient allocation of resources and timely service delivery.* Resource Management: Monitor technician availability, skill sets, and geographic locations to optimize workforce deployment.* Communication: Serve as the primary point of contact for technicians, providing them with clear job instructions and updates.* Customer Focus: Liaise with customers to confirm appointment times, address scheduling conflicts, and ensure a positive service experience.* Data Analysis: Utilize scheduling software and tools to analyze data, forecast workload, and adjust schedules as needed.* Problem-Solving: Proactively identify and resolve scheduling issues, ensuring minimal disruption to service delivery.* Reporting: Maintain accurate records of technician assignments, job completions, and any incidents or delays. Show less