Responsible to lead technical pre-sales activities and assist customers with designing the most accurate standalone / cross-portfolio solution proposals. Collaborate with cross-functional teams to improve Cisco strategies for customers and work to maintain a continuous roadmap of opportunities in support of full lifecycle requirements.• Work directly with customers to deliver Cisco technical solutions to business operations.• Present Cisco products, prototyping of customer solutions… Show more Responsible to lead technical pre-sales activities and assist customers with designing the most accurate standalone / cross-portfolio solution proposals. Collaborate with cross-functional teams to improve Cisco strategies for customers and work to maintain a continuous roadmap of opportunities in support of full lifecycle requirements.• Work directly with customers to deliver Cisco technical solutions to business operations.• Present Cisco products, prototyping of customer solutions to support larger sales opportunities and customer deployments.• Engage our customers in new technology areas like SaaS and Cloud delivered services. Show less

Intellivergence is a professional services firm which specializes in the design, deployment and support of Unified Communications, IP Contact Center and Data Networking infrastructure. Our differentiator is the depth and breadth of our consultants' skill sets, and their ability to apply advanced technologies to the fundamental business objectives of the clients we serve. • Unified Communications• Data and Voice Network Infrastructure• Consulting and design• IP Contact… Show more Intellivergence is a professional services firm which specializes in the design, deployment and support of Unified Communications, IP Contact Center and Data Networking infrastructure. Our differentiator is the depth and breadth of our consultants' skill sets, and their ability to apply advanced technologies to the fundamental business objectives of the clients we serve. • Unified Communications• Data and Voice Network Infrastructure• Consulting and design• IP Contact Center• Software and Hardware maintenance and operations Show less

Provided pre-sales and post-sales support of Cisco related collaboration opportunities across all CDW geographies. Worked to understand client's infrastructures in order to compare and contrast this infrastructure to Cisco solutions. Responsible for being knowledgeable about products, applications, technical service, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with marketing and technical services… Show more Provided pre-sales and post-sales support of Cisco related collaboration opportunities across all CDW geographies. Worked to understand client's infrastructures in order to compare and contrast this infrastructure to Cisco solutions. Responsible for being knowledgeable about products, applications, technical service, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with marketing and technical services. Assist Account Managers during the sales process by educating the customer about new technologies and Cisco Collaboration methodology. • Coordinate remote and in-person sales calls and presentations to clients and potential clients.• Create and deliver polished proposals and client deliverables.• Coordinate hardware and software quotations with Cisco Sales Teams.• Provided management oral and written reports on the client needs, problems, interests, market situations, competitive activities, and potential for new products/services. Show less

Responsible for client consultation, design, implementation, and support of Cisco Voice Solutions. Developed and implemented the technical architecture and physical design of Cisco voice and network solutions. Participated in various IT projects intended to continually improve/upgrade converged network solutions.• Set up, configure, and test Cisco Communications Manager, Unity, Communications Manager Express, Unity Express, Contact Center Express, Cisco LAN switches (core, distribution… Show more Responsible for client consultation, design, implementation, and support of Cisco Voice Solutions. Developed and implemented the technical architecture and physical design of Cisco voice and network solutions. Participated in various IT projects intended to continually improve/upgrade converged network solutions.• Set up, configure, and test Cisco Communications Manager, Unity, Communications Manager Express, Unity Express, Contact Center Express, Cisco LAN switches (core, distribution and access), Cisco firewalls, routers and voice gateways, etc.• Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems.• Ensure a stable performance environment for enterprise computer applications. Show less

Technical engineer for an enterprise networking and application hardware/software/services reseller, responsible for architecture, design and implementation of turnkey solutions and advanced enterprise networks. Define and coordinate the delivery of advanced internetworking services. Provide pre-sales strategy and post-sales engineering support to solve sophisticated internetworking challenges and increase business services revenues. Work with clients, service providers, vendors, business… Show more Technical engineer for an enterprise networking and application hardware/software/services reseller, responsible for architecture, design and implementation of turnkey solutions and advanced enterprise networks. Define and coordinate the delivery of advanced internetworking services. Provide pre-sales strategy and post-sales engineering support to solve sophisticated internetworking challenges and increase business services revenues. Work with clients, service providers, vendors, business development managers, marketing managers, and in-house engineering teams to validate networking models and generate technical designs and content. Participate in pre- and post-sales client presentations, including needs assessments, design presentations, and demos. Responsible for design and management of several large scale networking infrastructure and client/server LAN/WAN and VoIP deployments.• Cisco Systems switching, routing, and Voice over IP.• Cisco Communications Manager and Unity.• Attended Cisco training courses on CallManager (CIPT), Troubleshooting Cisco IP Telephony, DQOS, and IPCC Express Show less