Justin Abraham Email & Phone Number

Orlando, Fl, Us

Ait Corporate

I lead and coordinate cross-functional efforts encompassing the build, design, configuration, testing, and implementation of changes for team member scheduling applications. My role extends to providing application support, performing troubleshooting, and resolving issues within the IT system. I bring expertise in data collection and analysis, particularly in assessing the quality of care delivered to patients. I actively contribute to the identification and mitigation of variability, fragmentation, and waste in overall clinical operations and processes. Ensuring the seamless integration of Clinical Practice with team member scheduling and staffing practices is a key focus. I meticulously document real-time data points and operational processes to contribute to the design of a highly reliable and responsive environment for systems and resources supporting effective patient-centered care and flow. Effective communication and collaboration with stakeholders and leadership are paramount to ensuring outstanding customer service. Additionally, I play a crucial role in assisting the development of departmental goals and objectives in alignment with AHS Core Values and strategic priorities.

Remote

• Demonstrates excellent customer-care skills• Provides virtual clinical care within their nursing scope of practice• Competent in remote patient monitoring and uses critical thinking skills and decisive judgment to provide triage to symptomatic consumers in accordance with scope of practice• Elicit questions, concerns, and information from caller to assess symptoms, determine acuity, identify appropriate algorithm/protocol, and develop patient care plan and follow-up• Provide professional advice, education, and options based on assessment, established algorithm/protocol, and clinical judgment; when appropriate, escalate interactions to appropriate emergency response services• Provide referrals to healthcare providers and community resources when appropriate; assist with follow-up or appointment scheduling when needed• Utilize proper escalations when issues arise and see them through to resolution• Adhere to all established workflows, scripting, and department greetings• Thoroughly document all interactions and consistently update consumer records in the relevant technology system(s)

Remote

• Member of a Salesforce Professional Development program where I learn and explore best practices by participating in live workshops. • Gathering Detail Requirements & Full Solution Documentation for Requirement Delivery• Weekly Meetings to Review Salesforce Configuration Updates and Determine Next Steps for Continued process improvements and new enhancement prioritization• End-User Training Documentation and Workshops to ensure understanding and user adoption of customizations• Automations Including Email Templates, Alerts, Process Builders & Flows in order to properly solution for business needs• Salesforce Security - Ongoing Maintenance and structuring of Roles/Profiles/Permission Sets/Sharing Settings• User Interface Customizations - Including Lightning Layouts and Page Layouts to facilitate a streamlined User Management

Tampa/St. Petersburg, Florida Area

• Responsible for the management and oversight of all nurses and nursing care provided by the nursing staff.• Hired, trained, developed and managed a professional and allied staff.• Served as clinical resource to field staff, exercising considerable judgment, problem solving skills, and professional knowledge.• Assured that departmental staff complete orientation, maintain clinical competence, participates in continuing education and are evaluated in a timely manner.• Assured that all patient related documentation, and clinical and departmental reports, are accurately completed, submitted, and / or filed in a timely manner, according to internal and external regulatory requirements and in support of the billing process.• Maintained all applicable internal, professional, local, state, federal licensures, certifications, and employment requirements, as required of staff department.Responsible for Joint Commission Improvement Plan for direct and indirect actions.

Master'S Degree, Health Informatics

Bachelor'S Of Science Nursing, Nursing