Justin Williams Email & Phone Number

Albany, New York, United States

Contractor for New York State Department of Health Bureau of Medicaid Long Term Care Policy, Division of Program Development & Management

Assists on-site nursing and medical staff in obtaining records and documentation for medical reviews. Responsible for responding, routing and returning inbound calls from members of insurance plan as well as providers to appropriate authority. Responsible for daily outreach to members regarding benefits. Obtains patient status and clinical information from.

Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Thoroughly documented inquiry outcomes for accurate tracking and analysis. Used computerized systems for tracking, information gathering and troubleshooting. Developed and maintained positive customer relations.

Performed sales to exceed quota on monthly basis. Actively sought new business from new sources, and expanded old business through growing customer base. Assisted customers with billing/account issues. Balanced and reconciled cash/credit receipts at the end of each shift. Documented sales and kept track of my daily goals. Assisted with and resolved.

Performed sales to exceed quota on monthly basis. Actively sought new business from new sources, and expanded old business through growing customer base. Assisted customers with billing/account issues. Balanced and reconciled cash/credit receipts at the end of each shift. Documented sales and kept track of my daily goals. Assisted with and resolved.

Positively motivated radio listeners, and clients for multiple radio stations, through multiple tasks. Communicated with and excited the public to listen to the stations by selling the face of the radio station as a positive one, as well as driving promotional vehicles. Responsible for satisfying clientele demand by organizing radio talent and audio.

Provided exceptional customer service and delivered food/beverages in a pleasant and timely fashion. Organized and setup provisions for a high volume restaurant to facilitate efficiency. Trained and mentored new employees in efficient serving techniques. Balanced and reconciled cash/credit receipts at the end of each shift. Ensured patrons enjoyed their.

Patrolled University campus and issued tickets/fines to illegally parked vehicles. Responsible for internal statistics reporting, equipment management.

Oversaw Guest Service operations; supervised employees operating a number of different games and amusement park rides. Communicated safety procedures to the staff; ensured employees were operating rides efficiently, counting/ escorting guests to ride vehicles, securing seat belts, and ensuring the safety of the passengers during ride operation. Made sure.

Bachelor Of Arts, English

Also completed several courses in Information Science, Computer Networking, and Computer Programming

B.A, English Language And Literature/Letters