Justin Cheng Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

I provided research and engaged with global financial and real estate institutions on ESG issues. I also published articles on issues of climate change on the real estate sector and the financial inclusion programs in place at financial institutions.

Toronto, Canada Area

I provided research and engaged with global financial and real estate institutions on ESG issues.

Toronto, Canada Area

Working with the GreenCheck team, I analyzed client billing data for electricity, water and waste to identify inconsistencies and issues for further investigation. I assembled monthly reports analyzing current performance and changes relative to targets. I examined all existing resource uses in the office space (electricity, water, garbage) to provide.

• Provide outstanding service and attention to detail to client's needs.
• Managed and enforced an orderly flow of traffic and tasks, prioritizing items as necessary.
• Result was an increase in overall efficiency and optimization of day to day operations.

Toronto, Canada Area

As a Shift Supervisor, I managed the performance of up to 20 call centre coordinators through coaching and review of their interactions with alumni to achieve the highest pledge contributions and ability to positively engage and inform of new initiatives. Continuously reported on and analysed results with program directors to develop effective negotiation.

As a Transfer Credit Clerk, I was in charge of processing paper and online credit transfer applications received from other post-secondary institutions. I took initiative to reorganize archived application files as well as establish new course equivalence tables. This enabled a more expedited process for both applicants and office staff, resulting in a 3%.

Green Business Management Graduate Certificate

Bachelor Of Urban And Regional Planning

Activities and Societies: Ryerson Rams Dragon Boat Team