Justin Chu Email & Phone Number

California, United States

Pleasanton, California, Us

San Francisco, Ca, Us

San Francisco, California, Us

Pleasanton, California, Us

• Administration of the Salesforce environment; responsibilities include customizing and implementing profiles, roles, security settings, sharing rules, applications, custom objects, custom fields, page layouts, workflow, validation rules, approvals, dashboards, reports, etc.• Manage the queue to provide prompt support to end users to resolve issues with Salesforce and related applications.• Interface with end users to understand feature requirements and/ or address support issues and work collaboratively with our Analyst and Development teams on more complex requests & issues.• Quickly identify business risks, inefficiencies, issues and opportunities related to Salesforce application administration.• Create documentation, maintain standardization and look for ways to continuously improve processes & procedures.

Santa Monica, Ca, Us

*Provide day to day functional and technical software application support to our clients*Troubleshoot software application issues*Log client reported defects in our case tracking system*Gain a deep understanding of the Cornerstone for Salesforce application*Provide constant and ongoing communication with clients regarding support incidents*Create accurate, reliable, and complete case activity updates suitable for maintaining an accurate knowledgebase*Ensure proper, timely follow-up on assigned cases to ensure service level agreements are met and client satisfaction is high

New York, New York, Us

Hanover, Maryland, Us

• Searched daily for highly qualified individuals to meet our client’s expectations• Met tight deadlines in a highly competitive, fast paced environment• Sold candidates each week to various clients • Assisted in developing new client relationships to expand business development• Organized candidate interviews, new employee orientations, and new hire paperwork• Managed 30 candidates to work to their fullest potential thereby providing client satisfaction• Analyzed productivity to create innovative recruiting strategies to identify, maintain, and attract top talent on a weekly basis• Increased our candidate base to ensure efficient customer service by interviewing 10 candidates per week

I was placed with data integrity specialists to processes new items through the Shoprite system. In the latter half of my internship, I worked on a projected with data synchronization specialists where I contacted 1000+ vendors to get them on board with Wakefern's New Item Portal.

New York, Ny, Us

Assisted financial advisers and client associates with anything they needed from coordinating mail mergers to preparing pamphlets for seminars.

Ba, Economics, Philosophy

Education record