• Assisted in the planning and setup of offline promotional booths at various events, ensuring attractive and engaging displays to draw in potential customers.• Assisted in partnership initiatives with banks, presenting our company’s value proposition and marketing strategies to banking partners to develop joint marketing campaigns.• Collected and processed data from customers who visited our booths, using this information to analyze event success and improve future marketing strategies.• Actively engaged with event attendees, providing information about our travel experience platform, answering questions, and creating a positive and memorable customer experience.

• Responsible for the entity’s strategic direction, culture implementation, team management, stakeholder management, external representative, and legality management• Leads 7 divisions with 60 members to ensures same purpose, values, and alignment of the organization• Represents AIESEC in Prasetiya Mulya in national monthly meeting and implements directions from national level• Creates a supportive environment to develop 7 vice presidents by conducting weekly meeting, monthly consultation and feedbacking space• Supervises entity’s project to ensure sustainability and purpose

• Provided leadership experience for 2 members with challenging environment and activities to ensure their development• Held bi-weekly meeting and monthly consultation and feedbacking space for members to understand their task and purpose• Recruited 73 members of AIESEC in Prasetiya Mulya and 23 Organization Committee with 175 applicants to be assessed• Provided probation for new members to ensure their capabilities in the organization• Ensured legalities of events and members

• Researched on high school students’ interest in leadership camp by interview and questionnaire• Provided information for other division to create virtual leadership camp according to AIESEC values and high school students’ interest

• Consistently conducted 300+ monthly customer outreach calls to gather Net Promoter Score (NPS) feedback, facilitating data-driven improvements and enhancing overall performance• Regularly presented monthly Net Promoter Score (NPS) reports to managers, providing valuable insights into customer satisfaction levels and facilitating an in-depth understanding of improvements• Contributed on automation project of unbilled shipments with Power Automate, resulting in a notable improvement of the percentage of unbilled files • Played a key role in audit administration, verified all major and minor findings related to ISO compliance, ensuring accuracy and adherence to standards

• Provided professional freelance interpretation services from English to Indonesian for banks Board of Directors in Ethiopia & Thailand• Conducted extensive research and preparation on the BRI Micro, Small, and Medium Enterprises (MSME) credit system, to provide insightful explanations and answer delegate inquiries effectively• Specialized in interpreting discussions and presentations related to the BRI Micro, Small, and Medium Enterprises (MSME) credit system, offering comprehensive explanations and clarifications to the delegates• Acted as a bridge between the delegates and local stakeholders, fostering positive and productive interactions• Adapted to challenging and fast-paced environments, delivering high-quality interpretation services under time constraints and in diverse settings

• Monitored 100,000+ customer data activities, performed data validation regularly to maintain the accuracy and completeness of customer database• Created a centralized system for offline customers database, improved process time of data access & management• Handled daily retargeting campaigns, managed and optimized personalized marketing communications to a customer base of 10,000+ individuals.• Partakes on ideation offline marketing such as deployment of SPG/SPBs and routine for retargeting plans• Spearheaded the creation of weekly customer data analysis reports, providing valuable insights for decision-making and strategic planning• Presented weekly performance reports, providing new insights into the marketing team's performance and identifying areas for improvement.

• Responsible for Prasetiya Mulya S1 Business Mathematics annual actuary competition & talk show for high school students around Indonesia to participate• Managed 44 committee members to ensure the direction and clear job desk within 9 divisions• Collaborated with 7 sponsors and 18 media partners to ensures 48 competition participants and 574 talk show participants satisfaction• Invited 6 speakers with data analytics and actuary background to brought sessions for participants about mathematics, actuary, and data analytics

• Researched and implemented effective strategies to maximize sales on Shopee platform, resulting in a 10x revenue increase for the company• Assisted in the development and implementation of centralized stock systems, optimizing inventory management, and ensuring accurate product availability• Played a key role in achieving 100% growth in Shopee follower base through targeted marketing campaigns and engagement initiatives• Actively monitored and analyzed market trends, competitor activities, and customer feedback to propose continuous improvements to product listings and marketing strategies