Justin Dewolfe Email & Phone Number

Burien, Washington, United States

• Training employees and seasonal workers in a wide range of street maintenance functions• Most seasoned member in Thermo, often leading the team through executing projects• Actively maintaining plows and anti-icer for the city• Consistent effective communication with members of the Burien community priding myself in customer service• Daily operation of heavy machinery

1St Ave Bridge

• Managed opening and closing bridge for vessels and bridge maintenance• Graffiti removal • Communicate to vessels and maintenance crews via radios in a definitive and concise manner

South Seattle, Washington

City worker with a broad knowledge of multiple areas including: Streets, roadways, catch basins and parks. Have developed many skills in this industry that paired with my customer service background help make me be a well rounded worker.• Inspecting catch basins and manholes to ensure they meet quality standards • Examining sediment levels, damage and pollutants in manholes and catch basins• Vactoring work orders and working on vactor trucks• Painting lines on roadways with paint sprayer and thermo• Clearing sightlines• Tree maintenance• Sidewalk upkeep• Road upkeep, potholes, and patch jobs• Operate maintenance and construction equipment• Tree trimming, leaf blowing, lawn maintenance and pruning• Operating push mowers, edger's, weed eaters, blowers, rakes, brooms, shovels, hoes and other related grounds maintenance tools and equipment• Cleaning restrooms and park amenities, emptying trash containers• Assist in all aspects of city up-keep• Weed whacking, lawn mowing, blowing leaves and tree trimming

Bellevue, Wa

• Consistently delivered wins to sales plans and expectations• Re-organized store to better suit customers shopping patterns • Managed team of 10 including 2 assistant managers to exceed daily expectations • Monthly business analysis and conducted business reviews with assistants and sales team • Lead walkthroughs with leadership and discussed proposed business plans

Dallas/Fort Worth Area

• Managed a 5 person team in hiring, teaching, selling, coaching and schedule writing. Strong merchant and vendor communication skills; affecting product mix and levels within the store. Upholding merchandising standards. Unpack and merchandise new freight each day and maintain an organized work space.• Developed a yearly and monthly sales plan for the department's sales goals. Crafted and presented the annual and half yearly business plan to the store manager.• Increased departments volume by 7% while increasing sales hours and sales per hour. A contributing factor was my focus on events and ability to post wins on the Anniversary, December Men's Half Yearly and June Men's Half Yearly sales events.• Led a strategic vendor driven event by adjusting product levels, providing product knowledge to store, creating goals for individual sales persons and leading by example in sales, which ultimately resulted in a 110% increase and a #1 performance in the region.• Created events for the management team for team building and camaraderie.• Managed daily freight and merchandising• All functions of management including daily coaching and mentoring, scheduling, hiring, and firing, developing new and seasoned employees and maintaining department sales growth• Monthly shifts as acting store manager: responsibilities included overseeing 300 employees, handling escalated customer issues, handling internal employee conflicts and being responsible for store results

St. Louis, Mo

Selected to be part of opening a new Nordstrom full line store in St, Louis, Missouri. Spent 2 months in immersion training focused on getting to know the "St. Louis" customer and market. Interviewed over 50 people and went to local businesses to recruit in the process of finding the ideal candidates for our 8 person sales team. Taught the team Nordstrom's culture, how to sell and product knowledge. Communicated with buyers, retail directors and corporate visual team during store opening to tweak product mix and visuals. • Led a store focused item selling event by informing over 300 sales people about the product, strategically placing product throughout the store, distributed individual selling goals and created calling campaigns. As a resulted of our stores effort we posted the #1 unit sales in the company and corporate recognition.• Managed a luggage sales competition with the goal in mid to sell the most in the region. Luggage is a fairly specialized product and not something that a walk-in customer would necessarily inclined to purchase so I took the action of writing a calling outline that the team used to call our personal customers. We ended the competition with a majority of our sales to customers over the phone and #1 in the region picking up 17K in volume. • Maintained the #1 Sales Per Hour out of all managers in the store.

Anchorage, Alaska Area

A stylist position consists of primarily selling from your book of personal customers and helping them throughout the entire store with any needs they might have. The position being an elevated sales position and often looked upon as a sales leader within a store. Being entrusted with high profile clients and top customers there is a lot of responsibility in a stylist position.• Constructed the idea and sold over 20 jackets to a client as gifts for employees.

Anchorage, Alaska Area

Started selling in Men's Shoes at Nordstrom and quickly became a top seller within the store. Using a direct sales approach I maintained highest rank for sales per hour, developed customer relationships, rewarded customers and was quickly recognized by my manager as a management potential.• My personal goals consisted of selling the most in the store on a daily basis and giving each customer the best possible customer service. • 103% to predetermined Sales Per Hour goal for department• Selected to Nordstrom's Future Nordstrom Leaders(FNL) program after only working at Nordstrom for a few months. • Led team in opening Nordstrom reward cards.

Portland, Oregon Area

The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee, on their own, at home. Since 1986, Nespresso has re-defined and revolutionized the way millions of people enjoy their Espresso.Traveled to Nespresso distributors to inform customers and sales people about Nespresso's product. Often demonstrated the functionality and convenience of the product while also recording and maintaining product levels. My interaction with customers and success of selling machines often led to myself being requested to work in certain locations.

Management Information Systems, General

Electrical And Electronics Engineering