Justine Baker Email & Phone Number

Germiston, Gp, Za

Bedfordview, Gauteng, South Africa

Credit Blende Training sits at the forefront of the development of human capital in the Credit sector and we are committed to excellence in education. Above all else we strive to meet the needs of our learner's through well-planned content delivered by the best facilities in an enabling environment and driven by the belief that what does not add value has no value.

Midrand, Gauteng, South Africa

Rapidly manage client and technician queries Managing of high focus accountsEnsure that service calls are completed within contractual obligationsEnsure that service calls are addressed within SLA timeframes Plan and manage daily time schedules by allocating, assigning, accepting, pending, resolving, closing calls and update call query system according to call status on SAP Accept incoming service calls and capture information accordinglyStrictly adhere to all internal processes, specifically the commercial processCapturing & Processing data from SAP B1Assist technicians with regard to customer invoicing information, contract status and daily rates for chargeable customers etc.Assist technicians by attaching quotations, invoices, EFT’s to their job cardsProvide regular feedback to customersBuild and maintain a working relationship with the service team leaders and customersLogging related calls telephonically, via faxes and emailsCustomer Care

Midrand, Gauteng, South Africa

Rapidly manage client and technician queries Managing of high focus accountsEnsure that service calls are completed within contractual obligationsEnsure that service calls are addressed within SLA timeframes Plan and manage daily time schedules by allocating, assigning, accepting, pending, resolving, closing calls and update call query system according to call status on SAP Accept incoming service calls and capture information accordinglyStrictly adhere to all internal processes, specifically the commercial processCapturing & Processing data from SAP B1Assist technicians with regard to customer invoicing information, contract status and daily rates for chargeable customers etc.Assist technicians by attaching quotations, invoices, EFT’s to their job cardsProvide regular feedback to customersBuild and maintain a working relationship with the service team leaders and customersLogging related calls telephonically, via faxes and emailsCustomer Care

Bedfordview, Gauteng, South Africa

Rapidly manage client and technician queries Managing of high focus accountsEnsure that service calls are completed within contractual obligationsEnsure that service calls are addressed within SLA timeframes Plan and manage daily time schedules by allocating, assigning, accepting, pending, resolving, closing calls and update call query system according to call status on SAP Accept incoming service calls and capture information accordinglyStrictly adhere to all internal processes, specifically the commercial processCapturing & Processing data from SAP B1Assist technicians with regard to customer invoicing information, contract status and daily rates for chargeable customers etc.Assist technicians by attaching quotations, invoices, EFT’s to their job cardsProvide regular feedback to customersBuild and maintain a working relationship with the service team leaders and customersLogging related calls telephonically, via faxes and emailsCustomer Care

Southport, England, United Kingdom

Provide a range of direct services to persons with disabilities/illness, with the goal of assisting and empowering the individual to eliminate barriers to independent livingServe to provide and coordinate services on behalf of customers Assist customers in the assessment of skills assets/deficits and needs for independent living and/or other servicesAssist customers in the development, implementation, and monitoring of individualized service plansUpdating all information on Computer systemCoordinating care staff for clients and rotasFace to face and telephone contact with members and clientsDeal with member and client queriesPay care staff timesheetsWork on Spreadsheets, Word, Excel and emailAttend to Branch requests and handoversAttend to postKeep filing system up to date and in orderAll staff Supervisions, Client Quality Checks and ReviewsMaintain strict confidentiality and professional behaviour in dealing with customers and colleaguesOrganize and run team meetingsWorked shifts in Nursing HomesProviding care to client in their own homes preforming different duties

Newlands, Gauteng, South Africa

Attend to switchboardScreen all incoming calls and emailsAttend to clients and representative visitorsManage diary Manage appointments Manage meetingsManage office petty cash / fuel usage Deal with Payroll Deal with creditors and debtors controlIntroduce filing system and update existing oneAttend to branch requestsOffice equipment registerWorkshop equipment registerBranch office and equipment registerBookkeepingDrafting of company communication