Justine Kendall Email & Phone Number

Thousand Oaks, California, United States

Malibu, California

Serve as project manager for special projects and advance planning programs:- Conduct research and data analysis- Prepare reports and presentations for the public meetings- Liaise between departments, consultants, and outside agencies- Manage consultant contracts- Prepare promotional and educational materials for residents- Create application processes and documents- Serve as public contactLead all housing-related advance planning projects:- Co-draft ADU ordinance- Represent Planning on Short-Term Rental regulation staff team- Conduct annual housing progress reports - Manage Housing and Safety Element updates- Communicate with SCAG and HCD- Represent at regional planning meetings- Manage grants- Monitor legislative updatesServe as planner and project manager for projects with a variety of uses, settings, and complexities:- Review applications for compliance with appropriate regulations and policies- Analyze and evaluate site and architectural plans- Communicate with applicants and agency representatives to identify and resolve conflicts with code requirements and environmental issues- Coordinate cross-city review- Prepare notices and other procedural documentation- Prepare staff reports and present at public meetings- Inspect properties and structures and identify corrective actions as requiredEmergency Response- Hosted two public Rebuild Workshops- Staffed Emergency Operation Center, Disaster Recovery Center, and public fire rebuild desk- Provided project management for Fire Rebuild Team- Drafted COVID-19 business recovery ordinance and have sole responsibility for creating program processes and materials and managing all applicationsManage a small team of planning staff to conduct training, review work, and ensure efficiencySelf-direct professional development by attending events including webinars, conferences, and other trainingAnswer questions and provide general information to the public

Westlake Village, Ca

Meridian Consultants is a leader in the fields of community, environmental, and natural resource planning with extensive experience in land use planning, environmental compliance, and natural resources management.Project and Client Management• Assisted with the preparation of proposals and development and monitoring of schedules, budgets, and invoices.• Implemented new company-wide workflows and communication technology.• Served as a resource to other staff and project teams by identifying and providing recommendations to improve technical approaches to project activities and work scope, as well as assisted with the training and coaching of staff planners.• Communicated with clients, business associates, sub-consultants, and public agency staff.• Organized and coordinated work with internal and external parties for projects including document review, QA/QC, document production, etc.Environmental Impact Document Production• Maintained a working knowledge of CEQA and NEPA and regulatory requirements with respect to applicable local, state, and federal laws. • Planned, prepared, and monitored environmental research and review documents, from exemptions to Draft and Final EIRs for a variety of projects with a high degree of complexity, which required substantial client interface and nurturing, or had significant public visibility and controversy.• Participated in multidisciplinary teams of professionals across a wide range of disciplines, including but not limited to architectural, engineering, air quality, biological resources, cultural resources, geology, land use, noise, traffic, transportation, recreation, and water resources to evaluate the regulatory compliance & environmental impacts of client projects.

Santa Monica, California

Customer Service and Intelligence:• Cultivate community of over 3,000 independent floral business owners.• Facilitate and moderate community discussions occurring 24/7.• Answer/ address customer and community member questions and concerns.• Lead crisis management and act as point of contact internally and externally.• Create and gain leadership support for community strategic OKRs and KPIs.• Craft and release customer surveys to optimize the product, marketing touchpoints, and sales approach.• Attend and organize events to further understand community member problems and challenges.General Project Management:• Make data-driven decisions to hit company goals.• Provide insight on organizational processes, strategy, and brand development. • Serve as community/marketing representative on the executive committee.• Collaborate cross-functionally with senior management, creative, product, sales, service, engineering, and marketing teams.Product Marketing:• Develop strategy for messaging, sales and promotion. • Educate internal and external stakeholders on product features and benefits.• Serve as point of contact for product feedback.Content Development:• Build editorial calendar and written guidelines.• Create content for all member-facing communication including videos, emails, social media, blog, marketing, print, and more.• Develop the strategy and processes to scale content output.• Stay up-to-date with the latest industry trends and challenges.Email Marketing:• Manage and build email lists and campaigns, including the design templates, calls-to-action, and content used in email sends.• Work to minimize list decay and unsubscribes while increasing email productivity.• Grow subscriber base by providing regular, relevant content. • Build out lifecycle, transactional and other recurring email campaigns aimed towards member success and retention.• Measure results and optimize email sends through A/B testing and other methods.

Washington D.C. Metro Area

Project Management:• Have sole responsibility for developing and executing annual multi-national Geography Awareness Week program.• Have sole responsibility for developing and executing company-wide internship program.• Determine strategic plan for multi-year trajectory. • Develop and implement goals, objectives, policies, and priorities for the program(s).• Manage development, production, and distribution of digital and printed materials.• Determine timeline, budget, and workflow across internal/external project teams and partners to ensure development of deliverables. • Develop and manage communication plans for program(s) publicity, dissemination and training as appropriate.• Track, analyze, and report on program(s) budget (up to $100K/year) and metrics. Partnership Management:• Created and maintain collaborative workgroup of industry stakeholders. • Identify new initiatives and partnerships to grow community presence, membership, and revenue.• Create and administer online community for national network of participants.• Negotiate partner agreements.• Serve as liaison to internal/external project partners. General Management: • Hire, supervise, train, and evaluate interns• Oversee the work of professional consultants and contractors.• Manage and write contracts, requests for proposals (RFP), management reports, executive summary presentations, and proposals.• Participate in intra-divisional efforts around messaging, marketing and promotion, ensuring the consistency of voice and messaging across programs and projects.Marketing and Event Management:• Present at conferences and professional development events• Design and implement marketing and promotion plans including creation of materials, social media plan, and in-person marketing opportunities.• Manage international and domestic event logistics and coordination. • Plan and run in-person training events.• Support in-person exhibits and sponsorship events.

Washington, Dc

After a highly competitive application process, I was selected to be the Summer 2010 Ocean Initiative Intern in the Education Programs department.My main responsibilities and achievements were to:• Create educational materials for print and online use• Partially manage development of NG Mapmaker Kit activities• Step up as supporting project management and event planner for National Geographic's first time, large-scale exhibit at the 100th anniversary of the Boyscout Jamboree seen by ~200,000 boyscouts and their adult supervisors.• Create visual assets and collateral using Powerpoint, Word, and Excel for the Boyscout Jamboree event.

Washington, Dc

About Think Local First DCThe Think Local First mission is to transform Washington, D.C.’s economy by developing and implementing solutions that strengthen the local independent business community and improve its ability to make D.C. a more equitable, inclusive, and vibrant place to live. We bring residents, businesses and policymakers together to learn about, support, and empower D.C.’s local independent businesses and the community as a whole.Project Management:• Helped cultivate a community of over 500 independent businesses; consumers, and policymakers to grow a sustainable local economy• Consistently provided insight on organizational strategic planning and event design. • Introduced and implemented project management software to effectively manage workflow processes.• Created streamlined systems for volunteer, file, contact, etc. management to increase efficiency and ability to replicate successful events and programs.• Worked closely with clients, other associates, sub-consultants, and public • Manage online event and membership management systems via various social media platforms (e.g. Eventbrite, MailChimp, Doodle, and SurveyMonkey).• Made sponsorship and partnership asks, assisted with follow-up and payment management.• Facilitated sub-committee community and board meetings.Marketing and Event:• Created promotional/ marketing assets including press releases, social media posts, listserve and newsletter copy.• Managed recruitment, training, and scheduling of volunteers (up to 150/event).• Managed event logistics and coordination.• Assisted in preparing site layouts and event permits.

Archived historical food purchasing patterns from antique ledgers to determine changing patterns in food systems over time.Logged, reviewed, and graphically interpreted over 3,000 entries using Excel.

ResearchUsed ARCGis to create a cloropleth map of large dairy farms and processing facilities in Ohio to be used to inform possible locations for methane recapture. Researched, geo-located and analyzed data from TIGER/Line, USDA, US Census, and state agencies

Mcp, Community Planning

Activities and Societies: Young Innovative Professional Planning Superstars (YIPPS)

Bachelor Of Arts, Geography; Environmental Inquiry

Activities and Societies: Keystone Environmental Youth, Atlas THON, Eco-Action, Gamma Theta Upsilon