Lead a team of Data Scientists & Data Engineers to execute data strategy for Salesforce Service Cloud and Field Service with product, engineering, and sales leadership. We conduct deep-dive analyses on business questions, build ML models and data architecture, and present to GMs and VPs. Our product analytics drive strategy for product, finance, and customer success teams.

Referee and crew chief for the Atlantic Coast Conference (ACC). Formerly Pac-12 and C-USA.

Led strategic planning for data science, data engineering, and analytics teams. Measurement framework impacted a multi-billion-dollar human labeling operation to drive ML development. Required adept prioritization and ability to set a vision that inspired both direct reports and executives. Developed a workforce efficiency metric saving $1MM in opex in the first month, and forecasted multi-year growth plan scaling Global Ops from 1k to 30k staff.

Built data infrastructure and analyses for core content review product, the most publicly scrutinized product within the company. When the Real Name Policy Controversy hit, I was recruited to the taskforce to quantify this largely qualitative problem. My analysis drove timely product/operational solutions and was featured in our public news release.

Modeled predictive ad inventory forecasts to launch For The Win, which contributed to the growth of USA TODAY’s most popular digital property ever.

Eighth hire at Series A startup, secured partnerships with top sports content creators to launch a YouTube channel which now has over 1.6MM subscribers.

Led in-studio production for nightly and weekly TV shows, which required editing and producing game highlights and live interviews on tight deadlines.

Promoted from on-field official to manager of referee training and administration of campus-wide intramural leagues.