Build LTL Shipments and fulfill customer orders (ship all over the US)Using ERP software (NetSuites, Monday.com) to process shipments and customer interactionsUnload LTL shipments and receive in product (forklift, picker)Manage a crew to coordinate delivery, customer pickups, shipping, and locating products in inventoryBuild and assemble products for customer pickups, shipments, and deliveriesMaintain warehouse and assist in inventory control utilizing ERP softwareCoordinate with other operations teams through Monday.com to focus on efficiency

Online TransactionsShipping; ReceivingUpstocking; Downstocking; Warehouse Maintenance

Built Relationships with local business by prospecting and defining IT needsWorked and maintained a CRM program to prospect in my areaAssisted in minor IT application and installation of our products

-Facilitated growth in fleet and service revenue and strengthened business to business relationships for all commercial and corporate accounts contributing to year over year profits. Results: Fleet Grew 400% while maintaining a utilization of 90%. Revenue grew from 600K to 1.2 million. -Actively trained, coached, and mentored all Managers, Manager Trainees, Sales and Service Associates.Results: Increased Revenue through internal sales and made sure my team brought home commission bonuses.-Conducted performance reviews and established new goals to promote professional and personal development.Results: 4 out of the 5 employees I trained were promoted. -Generated a customer based driven team.Results: Developed a team that drove Net Promoter Scores (NPS) well above 70 in customer satisfaction. -Coordinated and Directed branch and agency logistics. Results: Maintained and operated 6 different agencies and generated markets outside of the Wichita area and still achieved 90% fleet utilization.-Maintained and utilized branch assets and followed safety protocol efficiently.Results: Serviced fleet with vendors and maintained safety standards on company assets. Operational utilization of fleet remained at 90% or above despite some of the fleet being down because of body damage, oil changes, Tires being replaced, or safety recalls. -Licensed Dealer for the Rent to Buy program for Hertz in the State of Kansas.Results: Sold over 40 cars and increased branch revenue 10% in a year span.

Maintained Operations in the absence of the managerMaintained Daily Reports of Business; Back office paperworkLicensed Dealer for the Rent 2 Buy programCoordinated Operations over 6 different agencies we controlled just outside the Wichita AreaTrained and Developed new team members

Customer ServiceSales Branch operations