Justin Webb Email & Phone Number

Bellevue, Washington, United States

Bellingham, Washington, United States

• Supervises and provides operational day to day leadership for helpdesk staff.
• Prioritizes service request based on severity and need.
• Analyzes helpdesk calls to determine patterns, identify areas and of trouble and implement solutions.
• Coordinates and provides assistance and guidance in selecting, acquiring, implementing and managing technology assets for administrative and instructional use.
• Provides administrative and supervisory support to the Director of Computer Information Systems Services (CISS) with IT projects, accessibility request, IT purchasing and other requested duties as needed.
• Media Services Supervisor coordinates the installation, and operation of media equipment for events with both internal BTC Staff and external community members.

Responsible for management of daily Service Desk operations, overseeing trouble tickets, tracking assets deployment department assets, coordinating Service Desk Support for projects between business units.

Bend, Oregon

Providing direct desktop support to 9 Employment department offices located in Central and Eastern Oregon. Creating and maintaining user accounts across various OED systems. Back up Help Desk support as needed

Pullman, WA

Pullman, WA

responsibilities included managing a 23 person team and the help desk office space. Common duties included answering troubleshooting questions for customers and employees, communicating information between supervisors and employees during planned meetings, designing fliers, hiring, and building schedules.

Pullman, WA

Pullman, WA

Bellingham, Washington Area

Troubleshooting and assisting with computer, tablet, and cell phone problems.

Bellingham, Washington Area

HSC-9 Naval Station Norfolk, Norfolk, VA

Night shift supervisor, temporary Leading Petty Officer. 5 direct reports. Inspecting, maintaining and repairing survival equipment, flight gear and protective clothing; using, adjusting, maintaining and repairing sewing machines; manufacturing various types of fabric work and webbing assemblies used in survival equipment.

Naval Air Station Whidbey Island, Oak Harbor WA

Work Center leading Petty Officer. 3 direct reports. Inspecting, maintaining and repairing survival equipment, flight gear and protective clothing; using, adjusting, maintaining and repairing sewing machines; manufacturing various types of fabric work and webbing assemblies used in survival equipment.

VAQ-142, Naval Air Station Whidbey Island, Oak Harbor, WA

Night shift supervisor. 1 direct report. Inspecting, maintaining and repairing survival equipment, flight gear and protective clothing; using, adjusting, maintaining and repairing sewing machines; manufacturing various types of fabric work and webbing assemblies used in survival equipment.

Naval Air Station Whidbey Island, Oak Harbor, WA

Conducted inspection of Identification cards, personal and professional vehicles at various entry control points on US Military installation.

Naval Air Station Oceana Aviation Intermediate Maintenance Department, VA

Responsible for the packing, repair, replacement, and rigging of parachutes. Used, adjusted, and repaired industrial sewing machines.

USS Kitty Hawk, Naval Station Yokosuka, Yokosuka, Honshu, Japan

Standing underway engineering watches and operating analog, digital and plasmatic display units. Using hand and power tools while working with complex machinery. Repairing, maintaining, and preserving engineering and associated equipment in preparation for underway operations. Keeping accurate electronic and written records. Observing safety standards.

Bachelor Of Arts - Ba, History

Associate’S Degree, Liberal Arts And Sciences/Liberal Studies

Certification As Us Navy Aircrew Survival Equiptmentman, Parachute Rigging, Sewing Machine Use, Survival Equipment Maintenance, Life Raft Packing And Repair.

Basic Naval Rank Structure, History, Customs And Traditions.