Justin Armstrong Email and Phone Number
When you hear the term “knuckling down” it would best describe my work ethic. If you need someone to just put their head down and get the job done, then I am your ‘go-to’ guy. Some core strengths include my honest, hard-working, and innovative nature. I also get on with all types of people and know to motivate them to complete their tasks. For example, my first project at Barloworld was an approximately R20 million IT/Communications project requiring the removal of their old telephone system and coming up with a plan to install a new IP PABX, that not only had the benefits of a local PABX but could also operate as a cloud PABX for the group. In layman’s terms, the group wanted to have their cake and eat it. I had a project and operations team I didn’t know, an environment that was new to me and 4 major companies from the Barloworld Motor Group expecting to be kept operational with as little disruption as possible throughout the project. Despite these parameters I was able to deploy and maintain the PABX reporting to all executives as well as fulfil the brief given to me - for which I won an award at the end-of-year function the following year. During my stay with the group, I also grew through the ranks within the organisation, receiving 3 promotions (apart from annual reviews).Other than the skills mentioned earlier, I believe my growth could be attributed to my positive attitude and commitment to the role I am given. I love developing people and myself and this is a driving force within myself. I am not scared to lead or to be led and try my best in both positions.I am however also a simple person and don’t consider myself better than others. I have a high EQ which makes me reasonably easy to work with and manage and my leadership style generally equates to staff having someone they can rely on and look up to. My morals are an important part of my life. I believe that your life needs to reflect who you are, whether in a work or home environment, and as such I will never bring any organisation into disrepute or embarrassment. My family and beliefs are my core and my rock. I am fiercely loyal!
Backspace Technologies
View- Employees:
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Head Of Training DepartmentBackspace Technologies Jun 2024 - PresentSouth Africa -
Operations Mangement, Strategy And CommunicationsBackspace Technologies Feb 2021 - PresentSouth Africa•Ran and controlled Operations Management on new applications, strategies, documentation and staff•Setup structure and communication paths for staff and for customer interactions•Training modules for internal staff and customers and also set up the training structures and operations•Implemented support systems for the staff across the country, and ensured the options were being used and efficient•Spearheaded quality control on applications and development across multiple PC, Android and Apple applications -
Operations ManagerDxn Technology - Anything As A Service Jun 2019 - May 2022Langebaan•Created and was involved in of all of the companies documentation and processes•Administered accounts, suppliers and finance elements, from the quotation and invoice setup, to the managing of the suppliers and stock levels•Developed and presented the system and product training and documentation to all resellers across the country•Designed promotional and advertising material on the website and also traditional media changing design elements and wording•Ran the system and company Operations using the EDGE platform for all the users and resellers -
It Operations ManagerAvis Budget Group Apr 2013 - Dec 2017Croydon, Kempton Park•Managed the internal IT Operations team staff KPIs, daily workloads and expectations•Organized Service desk components by controlling the calls and SLAs, then meeting regularly to strategize on improvements and options• Controlled and supervised telephony for the entire Barloworld Automotive Group including making changes on a daily basis to all the employee requirements•Sustained relationships with the Group CIO's and fulfilled projects set out for the team to accomplish•Directed all IT Operations tasks. IT infrastructure, suppliers and IT relationships•Oversaw all IT operations projects from multi-million rand PABXs to opening branches from start to finish -
Co-OwnerProficient Installations 2008 - 2014Krugersdorp Area, South Africa• Ran company that sold, installed and maintained PABX’s and networks • Oversaw sales staff and got involved with sales processes • Installed and maintained all types of telephony equipment. Siemens, NEC, Mitel, Philips, Man3000 and older systems too • Installed and maintained cabling from CAT 3 to CAT 6 • Invoicing and company admin • Handled all dealer/supplier accounts
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Ict Operations Manager / It ManagerAuto Pedigree Nov 2010 - 2013Kempton Park•Restructured all IT and communication issues and expenditures then brought the overall costs down substantially by more than R300000 per annum while also improving the service delivery•Planned and supervised all IT projects and processes. Set up company IT Roadmap•Managed ICT accounts and expenditures, including budgets on major national suppliers to the company. Measures were put in place to ensure no abuse or fraud•Arranged reports to Exco on IT expenditure and projects to be utilized in executive reports on a monthly basis•Handled, planned and implemented all IT compliance and risk-related issues/needs and ensured the company were not at risk -
General ManagerCmtec 2006 - 2008Sandton•Started the technical division as requested as it was lacking in the company with national coverage and limited staff•Employed, interviewed and oversaw the technical staff within the organization and established skill levels for specific tasks and work across the country and with multiple customers•Managed installations and maintenance of client systems and requirements. Including system support and change requests
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Product Manager, Technical Support/Manager, Technical Trainer)Centratel / Siltek Telecoms 2000 - 2006Kyalami• Sold and oversaw network/telephony products • Trained most SA’s technicians for all in-house products • Technical support for most in-house products • Used ticketing system to track and maintain issues • Helped maintain in-house telephony and network systems, including offsite backups and user help • Traveled overseas for training on specific products
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SalespersonDiva Luce 1998 - 2000Craighall• Handled account with Mustek computers • Worked on international project (Botswana, Council Chambers) • Assisted in designing of light fittings • Basic AutoCAD knowledge • Assisted in PC sales • A+ Course • Worked on Tenders • Completed Linus Course
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Co-OwnerBel Esprit 1996 - 1998• Started company with a friend incorporating interior decorating for lights and reticulation for private and commercial purposes • Installed light fittings (220v and low voltage) • Experience in electrical wiring • Worked closely with electrical engineers and architects • Worked on site and off plan • Company incorporated Web page design and PC sales • Helped design Web pages (e.g. Roto Wheels) • Experience in PC hardware • Experience in the following: - PC Software (e.g. Office, Windows) - Turbo Cad 3D - Gate motors and Intercoms - Pascal Accounting - Front Page design
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International SupervisorSun Couriers And Air Freight Private Limited 1995 - 1996Bedfordview• Ran 1 of 3 shifts in new international division. Made sure packages were ready for delivery to relative transports • Responsible for all staff in International Division • Drove Forklift • Ran division when International Manager was not there • Was identified to become International Manager but resigned as I was keen to start my own venture
Justin Armstrong Education Details
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Project Management -
The University Of AvisBusiness Administration And Management, General -
Technical TrainingCommunications And It -
AlcatelCabling -
Industrial And Organizational Psychology -
BpsBusiness Presentation Skills
Frequently Asked Questions about Justin Armstrong
What company does Justin Armstrong work for?
Justin Armstrong works for Backspace Technologies
What is Justin Armstrong's role at the current company?
Justin Armstrong's current role is Training for Backspace and Lanline Technologies.
What schools did Justin Armstrong attend?
Justin Armstrong attended Ensign College, University Of The Witwatersrand, The University Of Avis, Technical Training, Alcatel, University Of South Africa/universiteit Van Suid-Afrika, Bps.
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