At Apple my priority is to give an excellent customer experience while attaining certain KPI's. Below are my day to day activities and accomplishments so far. • Cultivated leads with local businesses, expanding collaborative opportunities with Apple.• Developed and delivered customized presentations to showcase Apple products tailored to specific needs.• Recognized as a leading specialist for initiating business introductions, contributing to significant growth.• Provided exceptional customer service through active listening and effective problem-solving.

As a Repair Administrator at LCD Elevators, I led the generation of proposals, yielding $1 million in revenue. Leveraging advanced Excel skills, I crafted precise expense budgets for meticulous financial planning. Establishing direct communication with NYC building managers, I promptly addressed Department of Buildings violations, showcasing a commitment to compliance. My role extended to executing stringent timelines for customer satisfaction, overseeing job scheduling across 900+ elevators, and contributing to the training of new personnel.

Camps 'R' Us allowed me to develop leadership, management, and customer service skills at a young age. As a group leader, it was my responsibility to make sure that our group of +200 children were being supervised. This was accomplished by managing six counselors and planning activities throughout the day that promoted inclusion. I would also speak with parents daily to address any concerns.