Justin Man Email & Phone Number

- Spearheaded the development of the Admin Portal from conception to launch, resulting in a 40% reduction in client onboarding time and a 80% increase in client onboarding rates.- Formulated and executed the admin portal's product vision and strategy, leading to a 30% improvement in operational efficiency and improved user satisfaction.- Directed product roadmap strategy, aligning with corporate objectives to ensure strategic success and coherence.- Conducted user interviews to validate problems and align with needs, and collaborated with UX teams in workshops to solve core issues with innovative designs, boosting product relevance and user satisfaction.- Engaged with Customer Experience and Sales teams to gather insights on client pain points and requirements, driving product development strategies for optimal market fit.

Irvine, California, United States

- Authored comprehensive user stories, facilitating clear communication of user needs to the development team- Managed and prioritized the product backlog, adapting to changing requirements and ensuring timely updates to the Admin and Sales Portals- Collaborated with Development & Engineering for feature feasibility, promoting user-centric designs and securing technical viability for optimal implementation- Actively participated in Scrum meetings and product sprints, contributing to the agile workflow and speeding up the product development cycle

Irvine, California, United States

- Led requirement gathering and analysis to define product specifications, resulting in a 15% enhancement in user satisfaction.- Evaluated build vs. buy options for a co-piloting chat feature, facilitating cost-effective decisions that reduced development time by 10%.- Collaborated closely with engineering teams in designing efficient data flow and storage solutions, significantly enhancing system performance and reliability.

- Undertook comprehensive user research and testing, identifying crucial design flaws and opportunities to enhance workflow efficiency- Executed user interviews and facilitated live user testing sessions to gather essential data informing design decisions.- Developed prototypes and design artifacts that effectively communicated the user experience vision, facilitating consensus among key stakeholders.- Performed an in-depth competitive analysis to gain insights into the market and ascertain the competitive positioning for online loan applications.

Santa Monica, California

Costa Mesa, Ca

San Diego, Ca

Temecula, Ca

San Diego, Ca

Cognitive Science, Human Computer Interaction

Certificate In Management Essentials