• Supported VPDC, DCC and CDC Cloud Platforms.• Virtual Private Data Centero 200+ VMware ESX 4.1 Hosts in various datacenters and countrieso Complex Network Stack Reflex Systems VMHost-Level Firewall Solution (Server Tier Firewall) Cisco Nexus 1000v Distributed Virtual Switch Cisco ACE20 / ACE30 Firewall / Load Balancers Cisco VSS – Virtual Switching System Cisco 6509 Switch Configuration and Troubleshooting Cisco Nexus 5K/6K/7K Switch Configuration and Troubleshootingo Custom Java Middleware Automation Layer HP Server Automation HP Network Automation HP Operations Orchestration• Cloud Data Centero 500+ VMware ESXi / vSphere 5.1 Hostso vCloud Networking and Security (vShield) 5.1• Dedicated Cloud Computeo Massive amount of hosts ranging from 4.1 – 5.5• Built and maintained multiple monitoring solutions including Zenoss 4.2.5• Training and Documentation to assist onboarding newer members of the team.• Deep Windows and Linux Operating System Support• Employ creative solutions for remote troubleshooting and repair while maintaining PCI compliancy.

• Design and build AppLogic software templates.o Windows and WISA stacks.o Active Directory and SQL Server.o Citrix XenApp and XenDesktopo Various Linux flavors with VPN and firewall.• Maintain infrastructure of over 200 virtualization hosts on IaaS hosting.• Lead Engineer for MaaS product – AppGrid.• Assisting with escalated customer configuration and troubleshooting issues.• Perform multiple training sessions for new team members and other teams.• Ground up build of OpenStack Grizzly/Havana Proof of Concept.

• Global Citrix, Linux lead. VMWare, PKI, McAfee, WSUS team member. Scripting and Automation.• Maintaining 1000+ Windows and Linux servers of various roles across 127 countries.• Designing, implementing, deploying, and documenting the handoff of several enterprise scale projects.• Specialist in Citrix SBC and VDI solutions.• Complete rebuild of global Citrix environment, centralizing both servers and farms.• Ran part of a larger effort to apply PCI compliancy to our infrastructure.

I have run my own side business for a number of years now. This is basically home-based computer diagnostics and repair. I have had to bring in people from time to time to help during the busier times. We have done a lot of small to medium sized businesses as well. Computer software, hardware, networks, installations, diagnostics, repair, replacement, builds, printers, Windows, Linux we do it all.

• Managing and executing the virtualization of the software library• Virtualization methods include XenApp Application Streaming and traditional Metaframe delivery• Extensive troubleshooting and application awareness required for a vast array of products.• Sole application profiler for the Thinclient project (15,000+ clients)

• Windows Server 2003 Systems Administration• Sun Solaris and Linux based financial market data delivery systems• Understanding and supporting the full infrastructure for market data delivery• Coordinating with third party service providers to resolve outages• Track Reasons For Outage with telephone companies and circuit providers• Provide an above-and-beyond level of customer service at all times

SCCM Administrator • Very short term Operating System migration project• Migrated several sites (including one in New York City) to Windows Vista• Employed the Operating System deployment features of SCCM

SCCM Administrator – Deployment Specialist• Enterprise Deployments via Microsoft System Center Configuration Manager 2007• Client Repair Specialist• Highly process-oriented system with detailed reporting and end user support• In charge of deployments to anywhere from 10 to 15,000 nodes• Working with Client Center, 1E SCCM Extension Utilities

Team Lead / Endpoint Management Specialist• Managing Software Distribution Migration Project – Migrating from Novadigm/HP Radia to Microsoft System Center Configuration Manager 2007 and Acresso/Flexera AdminStudio 8.6• Creating and maintaining test images and VDI infrastructure with VMWare Infrastructure Client, VMotion ESX Server, and Workstation• Maintaining Terminal Server environment with Citrix Management Console and Windows 2003 Terminal Services• Help Desk Management and Support – Knowledge Management• Project Management for large scale deployments:o Windows XP Service Pack 3o Internet Explorer 7o Symantec Endpoint Protection• Creating/Updating Corporate Images• Creating/Updating Corporate Technical Documents• Creating/Updating Corporate Standards – PCs, Printers, etc• Software Packaging and Distribution with HP Radia• Product testing of hardware and software, often pre-production models• Final tier of support for repeatable hardware/software trouble calls• Support for air cards and wireless solutions• Created, Implemented, and Documented our Universal Imaging Systemo Microsoft Business Desktop Deploymento Unattended Windows Installationo Custom Driver Injectiono Custom Scripting and Desktop Customizationo Sysprep• Daily dutieso Maintaining Test Labo Triaging and resolving Trouble Ticketso Resolving Software Requestso Hardware Requestso Software Repackaging Requests

• Electronic Discovery Administration• Symantec KVS Enterprise Vault• Symantec Discovery Accelerator• Clearwell• Microsoft Exchange Administration• Microsoft Office Communicator Administration• Resolving WIndows/Exchange Trouble Tickets• Software Testing in Development, Production, and Potential Purchase Situations

• Provisioned, deployed, diagnosed, and repaired Radia packages on a daily basis.• PC troubleshooting and diagnosis• Full help desk duties including ticket creation, technical writing, and follow-up• Network printer troubleshooting• Wire Printer troubleshooting• Troubleshooting and support of the radia deployment software• Troubleshooting and support of wireless devices• Full support of Microsoft Active Directory schema.• Supporting all technologies involved in the financial institution infrastructure