Justin Ross Email & Phone Number

Charlotte, Nc, Us

As a Program Manager, I oversee the communication, operations, and updates of a business-critical venture designed to usher in a new era of live content consumption. My efforts have scaled our partner network by over 400% to expand our program footprint.

San Francisco Bay Area

In my role as an Associate App Manager, I led community strategy to connect millions of MAUs, collaborated with cross-functional teams to enhance app features, and utilized analytics to track community performance and drive focus for the app team.

During my digital community work, I successfully pioneered a superuser program by recruiting and onboarded 250+ volunteer moderators. I built a social environment to facilitate two-way communication and resource access, authored technical documentation, and strategized engagement initiatives to enhance user experience.

San Francisco Bay Area

I assisted in the content identification and curation process for all sports in the mobile app. I strategized coverage plans for major sporting events and spearheaded the app’s successful 2020 March Madness coverage, meeting sales goals and boosting viewership.

Miami/Fort Lauderdale Area

At the Miami Heat, I co-led editorial strategy, content creation, and maintenance for the NBA franchise's mobile app. I collaborated with stakeholders to ensure the platform was up-to-date, wrote daily articles, and created visuals to engage users. Additionally, I shaped the content calendar to provide organization and strategic vision for the app.

Orlando, Florida Area

As a member of the Orlando Magic, I managed special project, advertising, and marketing campaigns for the franchise's '17-'18 season. I oversaw content for the season ticket holder website, created editorial calendars, and utilized high-visibility assets to promote theme nights and ticket plans. My efforts resulted in record single-game sales revenue and increased fan engagement.

Miami/Fort Lauderdale Area

I had the privilege of serving as an in-house reporter for an international tennis tournament, producing engaging content for the tournament's website. I collaborated closely with web editors to ensure the content was timely, accurate, and reflective of journalistic best practices. Additionally, I had the opportunity to interview top tennis players like Roger Federer and Rafael Nadal, providing unique editorial insights for our audience.

Bachelor'S Degree, Communication, Journalism, And Related Programs

Obtained a bachelor's degree in journalism after just 2 years at the University of Florida with an outside concentration in sports.

Associate’S Degree, Communication And Media Studies

High School

Activities and Societies: DECA- A high school association that helps students become business professionals by engaging in activities that.