Justin Mood Email & Phone Number

Jacksonville, Nc, Us

Camp Lejeune, North Carolina, United States

Fort Drum, Ny

• Field Engineer at Fort Drum, NY responsible for the design, installation, and post-production maintenance of Cisco and Ruckus comprised network at three Venues throughout the Northeast Region of the United States. Lead Engineer for barracks expansion project providing wi-fi to over 800 new customers on Fort Drum.• Installs commercial Fiber Circuits, conducts core router upgrades, switch IOS upgrades, and coordinates with Northeast Regional NEC, AAFES SBM, MWR, and Single Soldier housing to coordinate designs for new barracks projects and private services.• Ensures maximum service availability through proactive monitoring and preventative maintenance with an average venue availability in 2020 of 99.93%.

Fort Drum, Ny

• Field Technician responsible for the maintenance of approximately 4000 Cisco Wireless Access Points and 150 switches at Buffalo International Airport and Fort Drum, NY. • Provided on site and remote technical support for MCB Quantico, comprised of Siklu Point-to-Point radios, Ruckus Wireless Access Points (WAP’s), and Cisco WAP’s and switches.• Coordinated with local and remote Electrical contractors for new projects and minimize downtime at assigned venues.

Fort Drum, Ny

Senior Service Engineer Manager with 750 end users. Developed, maintained, managed, and streamlined the organization’s web page to improve efficiency in operations, accuracy of statistics, and collection of shared information/ideas. Implemented and managed an employee training program to cross-level competencies with a team of 20 employees in different job fields and operating environments. Troubleshot, repaired, and reintegrated into operations a portable internet satellite trailer worth $250,000 from a non-operational state. Responsible for the safekeeping and maintenance of $2 Million in IT equipment and vehicles disbursed throughout the eastern seaboard of the Continental United States with zero loss or damage.

Fort Drum, Ny

Service Engineer Manager for an Aviation Organization consisting of over 600 users. Responsible for the maintenance and operation of $1.5 Million in communications equipment to include switches, routers, encryption devices, and satellites. Managed, monitored, and troubleshot the communications equipment with 24/7 on call service, in turn preventing unscheduled service outages in the Operations Center. Assisted in the engineering of a Classified Network; supervised the installation and configuration of new network switches, servers, and cabling. Assisted the Organization’s Director of Information Security with Communications Security audits, enforcement and re-train violating users. Responsible for the supervision, development, and mentoring of 8 employees with no prior IT experience.

Savannah, Ga

Network Service Engineer for an Aviation Organization, operating and maintaining Windows based workstations and Servers, VOIP Phones, and Satellite Internet Service for over 500 users. Installed and repaired routers, switches, and Ethernet cable in austere environments; improved LAN accessibility and availability of internet service to remote locations. Re-imaged and base lined systems, provided user data recovery, user data backup, and system performance maintenance. Installed 15,000 feet of new cabling to users with no prior network access.