Justin O'Brien
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Justin O'Brien Email & Phone Number

SVP Sales, CX Americas, Commercial Central at NiCE
Location: Missouri City, Texas, United States 7 work roles 3 schools
1 work email found @incontact.com 3 phones found area 360 and 713 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email j****@incontact.com
Direct phone (360) ***-****
LinkedIn Profile matched
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Current company
NiCE
Role
SVP Sales, CX Americas, Commercial Central
Location
Missouri City, Texas, United States
Company size
13118 employees

Who is Justin O'Brien? Overview

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Quick answer

Justin O'Brien is listed as SVP Sales, CX Americas, Commercial Central at NiCE, a with 13118 employees, based in Missouri City, Texas, United States. AeroLeads shows a work email signal at incontact.com, phone signal with area code 360, 713, and a matched LinkedIn profile for Justin O'Brien.

Justin O'Brien previously worked as VP of Sales, CX Division (Existing Customer) at Nice and RVP of Sales, WEM at Nice. Justin O'Brien studied at Western Washington University.

Company email context

Email format at NiCE

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*@incontact.com
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Profile bio

About Justin O'Brien

An enthusiastic, involved team player who is interested in exploring the possibilities for innovation. Little interest in rules, and will encourage teammates to think outside the box to create a solution that is uniquely theirs"I'm fearfully and wonderfully made""I'm blessed to be a blessing"Focused. Energetic. Passionate. Husband. Father. Actor. Runner. Sales Guy. Leader. Top Performer. Problem Solver. Daring. Pioneer. Sheep Dog. Coach. Trainee. Builder. Engineer. Highly motivated.10+ Years of Contact Center Experienced. Trained Actor and Performer. Comfortable with C-Level Suite.

Listed skills include Contact Centers, Call Logging, Customer Experience, Call Centers, and 26 others.

Current workplace

Justin O'Brien's current company

Company context helps verify the profile and gives searchers a useful next step.

NiCE
Nice
SVP Sales, CX Americas, Commercial Central
Missouri City, TX, US
Website
nice.com
Employees
13118
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Company profile
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7 roles

Justin O'Brien work experience

A career timeline built from the work history available for this profile.

Svp Sales, Cx Americas, Commercial Central

Nice

Missouri City, Tx, Us

Vp Of Sales, Cx Division (Existing Customer)

Current
Nice

Hoboken, New Jersey, Us

I am responsible for formulating and implementing a strategy to ensure all our existing customers have the tools they need to tackle the problems of today and tomorrow. This involves transforming our existing CXone base of customers from traditional CCaaS to CXi. CXi allows our customers to serve theirs where the need event begins from A-Z without requiring their customers to restart the ABC's as they journey to resolution. • Orchestrated the development and execution of cross-sell and upsell strategies, consistently surpassing an annual booking target of <28 million.• Collaborated seamlessly with both internal teams and external partners, fueling CX and EX cross-selling and upselling endeavors within NICE CXone SMB and Premier customer segments, driving a sustained <40% YoY growth.• Steered the enhancement and maximization of performance across a team of (3) managers and (26) solution account managers, ensuring the achievement of pipeline and booking targetsPresidents Club: 2021, 2022

Aug 2021 - Present

Rvp Of Sales, Wem

Nice

Hoboken, New Jersey, Us

• Entrusted as a change catalyst, leading the transformation of a (10) member Workforce Engagement Account Executive team to secure new logos within the SMB and Mid-Markets contact center sectors, while driving upsells within the current customer base.• Surpassed the annual booking target of <12 million, while ensuring the retention of <18 million in recurring maintenance and subscription revenue.• Elevated product visibility as the primary advocate at tradeshows and conferences, amplifying brand enthusiasm and engagement.• Amplified channel bookings by <30% through the strategic recruitment and empowerment of new VARs and referral agents, concurrently revitalizing established channel partnerships.Presidents Club: 2020,2021

Jan 2019 - Aug 2021

District Sales Manager, Wem (Uptivity Formerly Callcopy)

Nice

Hoboken, New Jersey, Us

Presidents Club - 2014, 2015, 2016, 2018Top Sales Performer - 2015 Q3, 2015 Q4, 2016 Q1, 2018 Q2, 2018 Q4

Sep 2012 - Jan 2019

National Account Executive

Cxm Recording And Quality Monitoring

Houston, Texas, Us

- Top 3 in New Logo Business 2007, 2008, 2009, 2010- Consistent quota attainment year over year.

Nov 2006 - Apr 2011
Team & coworkers

Colleagues at NiCE

Other employees you can reach at nice.com. View company contacts for 13118 employees →

JG Jamie Goggans Jamie Goggans Colleague at NiceWinter Haven, Florida, United States View → MM Melissa Mateo Melissa Mateo Colleague at NiceClifton, New Jersey, United States View → OM Ojas Mehta Ojas Mehta Colleague at NiceSouth Delhi, Delhi, India View → PM Pankaj Mahajan Pankaj Mahajan Colleague at NicePune, Maharashtra, India View → SP Sean Patterson Sean Patterson Colleague at NiceSandy, Utah, United States View → MP Mark Paul Dayto Mark Paul Dayto Colleague at NiceMetro Manila, National Capital Region, Philippines View → HL Hamid Last Hamid Last Colleague at NiceRoubaix, Hauts-De-France, France View → CS Carlo Solano Carlo Solano Colleague at NiceManila, National Capital Region, Philippines View → SC Shruti Chavan Shruti Chavan Colleague at NicePune, Maharashtra, India View → AR Amit Rao Amit Rao Colleague at NiceAmbala, Haryana, India View →
3 education records

Justin O'Brien education

Education record

Western Washington University

Education record

Bethel High School

Master'S Degree, Common Sense And Bs

School Of Life
FAQ

Frequently asked questions about Justin O'Brien

Quick answers generated from the profile data available on this page.

What company does Justin O'Brien work for?

Justin O'Brien works for NiCE.

What is Justin O'Brien's role at NiCE?

Justin O'Brien is listed as SVP Sales, CX Americas, Commercial Central at NiCE.

What is Justin O'Brien's email address?

AeroLeads has found 1 work email signal at @incontact.com for Justin O'Brien at NiCE.

What is Justin O'Brien's phone number?

AeroLeads has found 3 phone signal(s) with area code 360, 713 for Justin O'Brien at NiCE.

Where is Justin O'Brien based?

Justin O'Brien is based in Missouri City, Texas, United States while working with NiCE.

What companies has Justin O'Brien worked for?

Justin O'Brien has worked for Nice, Cxm Recording And Quality Monitoring, and Western Washington University Theatre Arts.

Who are Justin O'Brien's colleagues at NiCE?

Justin O'Brien's colleagues at NiCE include Jamie Goggans, Melissa Mateo, Ojas Mehta, Pankaj Mahajan, and Sean Patterson.

How can I contact Justin O'Brien?

You can use AeroLeads to view verified contact signals for Justin O'Brien at NiCE, including work email, phone, and LinkedIn data when available.

What schools did Justin O'Brien attend?

Justin O'Brien studied at Western Washington University.

What skills is Justin O'Brien known for?

Justin O'Brien is listed with skills including Contact Centers, Call Logging, Customer Experience, Call Centers, Crm, Team Leadership, Public Speaking, and Customer Service.

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