Justin O'Rourke Email & Phone Number

Denver, Co, Us

Denver, Colorado

I currently work as a senior lighting quotations and sales support role managing commercial lighting projects for our lighting reps and National Accounts (Amazon, Dunkin, BOA, Charles Schwab, Spaces). My focus is providing high level customer service on quotes & orders for commercial lighting projects from bid, submittals, order entry, production, delivery of materials, and post sales. I coordinate product trainings, field technical questions, and resolve any questions or issues with rep agencies, architects, wholesalers, and electrical contractors. Team liaison and team lead for communication with other departments. Participate in continuous improvements to help better serve our customers and our company.

Chicago, Il

At this post, I worked on identifying kitchen & bathroom project requirements with residential & commercial architects, designers, and homeowners developing solutions related to their design, specifications, and pricing. I also supported Lunch & Learns, conduct technical & products training's for domestic and international clients. I successfully launched our social media platforms (Facebook & Twitter) from the ground up. I handled all daily posting and tweeting of content, run contests, and targeted campaign paid ads to increase brand awareness, following, and engagement. I implemented new internal reporting documents and customer handouts by identifying inefficient processes from personal interaction and communication with other departments. Communicate follow up post presentation, opportunities, program strength's and weaknesses to Delta Faucet Sales Team(s) and Stakeholders informed and allow for development of effective program/support.I assisted in the planning and hosting 20-25 events throughout the year.

Chicago, Illinois

I managed a team in different electrical distribution channels and top home builders for Progress Lighting, ET2 Lighting, Contrast Lighting, Justice Design Group and high-end Italian lines in emphasis on sustainable, green products and technologies.I was responsible for developing and implementing sales strategies and training's that drove in new customers, forgotten market segments, untapped businesses, and up-sold existing customers. I preformed weekly product presentations, training's and lunch & learns to architects, designers, and electrical engineers that increased brand awareness, highlighted new products and technologies, and worked on any existing and/or new projects. I also communicated with all Regional VP’s on market conditions, opportunities, trends, consumer feedback and resolved highly sensitive customer service issues on a daily basis.

Greater Chicago Area

Uncover new LTL & Truck Load shipping business by cold calling and emailing potential clients.Used Salesforce to manage all leads, new clients, account management, invoicing, and tracking of shipments. Worked with other departments to ensure top notch customer service and on time delivery.

Chicago, Illinois

As a P&L Analyst, I was responsible for all company departments P&L statements on a weekly basis. I worked with different department VP’s to determine new opportunities to increase P&L margins. I supported Accounting Department with Tax licenses and requirements in all 50 states.

Chicago, Il

As a Small Business Account Executive, I was responsible for prospecting new clients through research, cold calling, running sales presentations, and closing recruitment solutions C-Level decision makers. I also managed existing accounts and grew them with new products and renewals. - Vice President Club Trip 2007- CB New Hire Mentor Program