Supporting the Department of Energy

Create and implement executive communications for the C4IT Service Center Commanding OfficerDevelop editorial calendars to include dissemination of blog posts, website articles, email campaigns, and web videosWrite blog posts, executive emails, website articles, and web page contentDevelop communicator network to disseminate messages through “communication champions”Implement change management best practices through the Prosci ADKAR methodologyProvide event planning support for quarterly and monthly employee town halls

Established the client’s Talent Center communications team with an audience of over 40,000 individuals.Created and executed strategic communications plans that improved the effectiveness of human resource communicationsIncreased article production and dissemination by 60% over three monthsWorked closely with senior U.S. government executives to convey strategic direction to the workforce through talking points, briefings, and large presentations. Created an executive blog that received hundreds of weekly hits and connected the Associate Director with the workforceDeveloped an email system for the client that segmented targeted audiences, which led to a 50% increase in overall communications Developed an alert system that immediately notified travelers of pending issuesAugmented communications efforts through social media and print collateralCreated a website for the Talent Center that reaches 20,000 employees monthlyWorked closely with graphic designers to create branding for the client which improved email and printed marketing effortsOrganized client-wide events that attracted almost 2,000 participants eachRefined client goals and objectives to assist in developing measurable outcomes throughout the yearDeveloped multimedia products to reinforce communications campaigns, improving overall engagement

Provided support to a U.S. government ClientManaged an approximately 30 member team, many of whom are deployed globally.Responsible for P&L of the contract.Maintained project schedule and cost baselinesResponsible for recruiting and retentionMaintained compliance with the contract.

Supported U.S Government client in Northern Virginia.Lead business process re-engineering efforts to streamline Congressional and White House inquiries.Provided performance management evaluations on current projects and determined operational measurements of effectiveness.Interacted with C-Level government executives to revamp client services.Prepared official briefing on projects for Congress and the White HouseLead a dispersed team in Northern Africa.Managed projects located in Northern Africa, and ensured they performed within budget and according to established timelines.

Provided Enterprise performance management consulting services to a U.S. government clientDeveloped strategic plans and objectivesWorked with senior government officials to develop and implement action plans. Developed metrics and metrics reports for use in evaluating enterprise performanceWorked with SQL servers to gather data and compile reportsReduced outstanding IT service tickets by 90%.

Supported multiple project managers on related IT and security projects.Helped developed cost and schedule baselines.Provided metrics on cost and schedule variancesAssisted in contract compliance and reportingHelped develop monthly status reports roll-ups and delivered them to the client.