Justin Fallon Email & Phone Number

Los Angeles, California

Promoted from Ticket Operations Coordinator. In addition to servicing customer accounts on ProVenue and SalesForce, while providing customer support via email and phone, additional responsibilities include: handling departmental daily monetary deposits, serving as a liaison for the Dodgers for alternate events taking place at the stadium, collaborating with MLB Advanced Media to create Themed Ticket Packs and B2Bs for Group Sales Department, supervise a small group of departmental coordinators by delegating tasks.

Los Angeles, California

Promoted from Ticket Operations Representative. In addition to servicing customer accounts on ProVenue, while providing customer support via email and phone, additional responsibilities include: handling departmental daily monetary deposits, carrying out manual sales for Tours Department, collaborating with MLB Advanced Media to create Themed Ticket Packs and B2Bs for Group Sales Department, coordinate newer staff members by delegating tasks.

Los Angeles, California

Service customer accounts on ProVenue ticketing system, while providing maximal customer service in person and over the phone. Manage and track monetary transactions, fill ticket package orders, run statistical reports, and package/mail tickets and Dodger literature.

Los Angeles

Member of the Ticket Sales Department's Sales team selling Season Tickets, Mini Plans, and Group Packages. Maintain and organize mass amounts of information pertaining to clients in Microsoft Excel and ProVenue system. Collaborate and utilize other departments such as Group Sales, Premium Sales, and the Box Office. Provide accurate information to all clients to ensure highest customer satisfaction.

Los Angeles

Served as a direct liaison between the public and CBS. Welcome, oversee, escort, and interact with the audiences for game shows, talk shows, "specials" and variety shows that are taped at CBS Studios in Los Angeles and Studio City. Tasks include: taking care of audience member paperwork, drive carts escorting individuals with disabilities, supervise audience members during taping breaks, inform of audience members of show procedures, work with teams of 3 to 15 individuals.

Burbank, Ca

4 years of seasonal work with a Non-profit organization. Led groups of 25-80 children (aged 6-12) through a gymnastic camp schedule. Promoted the importance of physical activity by teaching three gymnastics classes per day. Adjusted teaching and communication methods to appropriately address the individual child needs. Clearly established camp rules and gymnastics protocol to increase child safety.

Thousand Oaks, Ca

Served as a University resource for students in residential halls by upholding and enforcing University Standards of Conduct, by creating over 40 interactive programs targeting the needs of the students, and by representing the ideals and morals of the University. As a Senior Resident Assistant, led, mentored, and collaborated with a staff of 5 to establish a healthy college environment; worked closely with immediate supervisor. Operated and managed a front desk, hiring workers, logging hours, assessing product inventory and monetary flow.