Justin Muldoon Email & Phone Number

United States

Manchester, Connecticut, United States

Hartford, Connecticut Area

Newington, Connecticut

Equipment and Software Technical Support:1. Provides support and resolves problems related to installed computer software.2. Dispatches other Information Technology staff and vendor representatives to assist in resolving problems.3. Identifies software application, network and hardware malfunctions and takes appropriate action to resolve issues. 4. Installs and configures computers and peripheralsComputer Services Help Desk Support:1. Escalation point of contact for Technical Support Analysts 2. Provides senior level Information Technology Desktop services support, including:3. First point of contact in all computer hardware and software problems and requests.4. Analyzes problems (both technical and operational) and arrives at workable solutions.5. Updates and maintains the related database(s).6. Assists in the support of administrative computer-based applications. Cloud Telecommunications1. implement and oversee cloud based phone system projects2. Identifies VoIP malfunctions and takes appropriate action to resolve issues. 3. Phone and user administration 4. Provides training, installation and support Administrative and Leadership Functions:1. Maintains inventory of computers and printers2. Offsite company acquisition team3. Negotiates with outside vendors on contract fulfillment, obligations and dispatches IT Services staff and/or vendor representatives to resolve problems.4. Mentors, coordinates and provides orientation and training to Technical Support Analysts.5. Provides leadership to Technical Support Analysts by disseminating information and through advising, coaching and mentoring staff.6. Leads and supervises IT projects as directed by Technology Director.7. Arranges processes for disposal and donation of older technology.

Newington, Ct

Install, configure, and troubleshoot computer hardware and peripheral productsInstall, configure and support network (LAN) and wide area network (WAN) equipmentInstall and configure software applicationsImaging workstationsProvide technical assistance to end-users locally and remotelyIdentify, diagnose and find effective solutions to problems related to computer hardware and software

Rocky Hill

Provide user support and customer service on computer applications and platforms. Troubleshoot problems and advise on the appropriate action.

Manchester Ct, 06040

Responsible for providing technical assistance and support related to recreation software, RecWare and RecTrac. Respond to queries, isolates problem, and determine and implements a solution.

Supervise the entire Recreation Center and all of its employees. Responsible for facility operations, enforcing the rules and regulations of the recreation center, responsible for securing the building, maintaining safety, and daily deposit.