Justin Jaeger Email and Phone Number

Freelance digital marketing services, with a huge focus on SEO and content writing/publishing. Worked with large agencies to research keywords and competition, identify content and blog article opportunities, and write/publish high-quality content to rank at the top of Google. - Worked as an independent contractor, but the majority of my work was in conjunction with a large agency. So I have some agency experience, with a lot of time spent using tools like Slack, Trello, Skype, Zoom, G-Suite, etc- Experience developing partnerships with website publishers and performing link-building outreach opportunities- Numerous websites built, and entire content architecture planned and executed to maximize SEO ranking potential

Marketing Project Manager for various clients in an agency setting. This was a B2B technology start-up, and I was one of the first 10 people on the team.Formerly known as Assemble, FlexTal.com has the goal of matching clients with experts in nearly any vertical. The difference between them and services like UpWork or Fiverr is that FlexTal connects clients with a project manager, who manages the entire project while sourcing talent from freelancers directly.So the project manager acts as an intermediary between the client and the freelancers, making the entire process seamless for the client.I worked as one of the first internal project managers, with clients ranging from D2C snack brands to virtual coaches, and numerous others.- Direct experience working in a brand-new, fast-paced technology startup- Experience working with tools like Slack, Zoom, Calendly, and hiring freelancers via UpWork and Fiverr- Onboarding new clients, creating and executing a project plan, and managing client budgets to get the work done using external freelancers

Remote customer support representative for a large-scale digital marketing agency.- Handled live chat and email cases submitted by prospective or existing customers- Provided order support and worked with internal team members to resolve issues and retain clients- Experience collaborating with internal team members as well as external freelancers and website owners- Experience working remotely in an agency setting, using tools like Slack, Zoom, Trello, and SalesforceThis was my introduction to remote work and working in an agency setting. Although I enjoyed this role, I discovered more opportunities within this company, as I switched to working as a freelance SEO provider and content writer, primarily with this same company.

An incredible learning experience including- Learning web design basics and helping to establish a web-design agency. - Local outreach and sales - Designing, building and launching a T-Shirt company- Graphic design- General assistance to an entrepreneur running multiple companiesMy time working with Beckett Industries has been invaluable to me. I have learned an incredible amount about how businesses are run, how entrepreneurs function, how systems and processes are vital to long term success, how to design beautiful websites on multiple platforms, and so much more. --Beckett Industries is a business incubator. We cultivate ideas, people, and resources and then connect the dots to build enduring companies.Beckett Industries looks for large problems poised for growth. We build solutions and test several ideas at once. When something shows great promise, we connect the dots, recruit a great team and spin it off into a company. The structure of Beckett Industries has allowed us to test several ideas at once and turn the best ones into enduring companies, attracting the human and financial capital necessary to bring them to market and grow.Building a company is tough. Most fail. We’ve been there. The best chance to thrive is to find the right community, the right partners, and the right network of support from the very beginning.The biggest companies of today started out as just one or two person ideas not long ago.100 Year VisionTo start and build some of the worlds best companies. To go deep with a group of people who become strong as a family. To look back and say that we not only left a legacy, but we lived one intentionally every day. People standing at our funeral will say that we made an impact on their lives.

Customer Service Specialist at one of the greatest coffee roasting companies in the USA. I take great pride in taking care of every person who comes through our doors, ensuring they have an exceptional experience in regards to service and beverage quality that causes them to share on social media, tell their friends and come back again.Providing assistance to the cafe manager in running a cafe and equipping and encouraging a team of people to do their best and most efficient work.

Ferris Coffee is a specialty coffee company focused on sourcing the highest quality coffees from around the world and making them accessible to the people in our community through personal, intentional customer service. As the café manager, my roles include:- Managing all the day to day operations of a coffee shop, freeing our Director of Retail to focus on the bigger picture of where Ferris is going. - Leading and empowering a team of 9 to provide the best possible experience to hundreds of customers each day.- Hiring and expanding a team of passionate people.- Providing a consistent, effective schedule taking all my team members needs into consideration. - Participating in city wide events to increase our reach as a company and get more people to see and experience Ferris Coffee.

Working as a barista with Starbucks was a daily opportunity to make someone's day better. Customer service, along with efficiency were key. I saw what it meant for a business to have a system implemented for every action, and when each employee understood the system and their role within, it was smooth sailing for everyone. Responsibilities included:- Making meaningful connections with customers.- Quickly and accurately making hundreds of very different drinks each day. - Performing inventory audits and receiving and stocking incoming shipments.- Weekly distribution of tips to all employees.

YWAM is a global community of missional christians making a difference in every part of the world. They run schools, training programs, and have bases of operation in almost every country. Opportunities I was involved in included:- Community Outreach Leader. Coordinating with people around the island who were committed to improving the lives of children in government subsidized housing communities and partnering with their efforts via after school programs. - Outreach Team Leader. Led a team of 10 to Thailand and Indonesia for 3 months providing direct discipleship, coordinating activities with people and groups on the ground, managing a budget of $15,000, planning accomodations and itineraries, hosting events, church meetings, etc.