I bring people and teams together to achieve unprecedented success in Supply Chain, Warehouse, Service Delivery, and IT environments. By streamlining operations and optimizing efficiencies, I align productivity goals with strategic objectives set forth by executive levels of the organization. My goal is to integrate the voice of the customer into every initiative to deliver an elevated customer experience and cultivate long-term partnerships. I gain buy-in to ignite change at every level and foster a culture of empowerment through engagement. I am open to any opportunity to further develop my professional competencies and advance my career progression. ◤ Core CompetenciesStrategic Leadership | Operational Excellence | Project Management | Process Improvement | Forecasting & Planning | Resource Optimization | Vendor Management Workflow Mapping | Standardized Operating Procedures | Performance Management | Safety & Regulatory Compliance◤ Technical ProficienciesTechnical Project Leadership | Call Center Operations | Tier 1 & 3 Support | Training & Instruction | Help Desk | JD Edwards | AS/400 | Clubhouse | Zendesk | Process Street | Remedy | VoIP
Listed skills include Microsoft Office, Windows, Customer Service, Coordination, and 52 others.