Justin Swapp, Author, Mba Email & Phone Number

Draper, Utah, United States

Farmington, Utah, United States

Farmington, Utah

Farmington Utah

Farmington, UT

Responsible for Pluralsight's International Inside Sales, and Pre-Sales Teams.

Ogden, Utah

Responsible for client, people, and program management, quota attainment, multi-million P&L, and business development. Directed teams of all sizes, included several 150-300+ FTE across the US, and internationally. These programs were both inside and outside sales B2B teams, spanning the Direct, Retail and VAR channels. Owned hiring, strategy, programs.

Managed the Sales and Operations of BilliardEx including:* The training and performance of multiple retail locations in multiple states.* The Marketing department and the creative that came out of it* The website and all online marketing campaigns* The customer support and fulfillment staff* The launch and implementation of a new ERP solution - Microsoft.

* Responsible for the performance of 500 + sales and customer service agents. * Built and lead multiple teams consisting of 150 direct and indirect staff. * Partnered regularly with all branches of the business, both locally and at corporate headquarters to drive initiatives to improve culture, performance, and overall customer, and employee satisfaction..

My responsibilites were for 5 major Latin American Call Centers. I was to help them improve operational performance consisting of sales rates, call times, and any other applicable call center performance metric. I am fluent in Spanish and worked with these joint ventures in their native language. I was very flexibile, living in country and replacing key.

Mba, Business

Graduated (Aug 15, 2005 - May 4, 2007)

Bachelor, Business Marketing

Graduated

High School, Regular/General High School/Secondary Diploma Program