•Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc. •Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews. •Sets up interviews between candidates and hiring managers. •Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.•Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

• Handled inbound calls for account and billing inquiries for ISM (AT&T, UVERSE, DIRECTV)• Assisted consumers to upgrade or downgrade Internet and TV subcriptions• Upsell of mobile phones and plans