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Jaakko Jutila Email & Phone Number
Vice President of Customer Support
at
Basware
1 work email found
@basware.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President of Customer Support
Location
Helsinki, Uusimaa, Finland
Company size
Who is Jaakko Jutila? Overview
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Quick answer
Jaakko Jutila is listed as Vice President of Customer Support at Basware, a company with 1663 employees, based in Helsinki, Uusimaa, Finland. AeroLeads shows a work email signal at basware.com and a matched LinkedIn profile for Jaakko Jutila.
Jaakko Jutila previously worked as Board Member at Ace Holding Oy and Director Of Customer Service at Basware. Jaakko Jutila holds M.Sc. (Tech.), Automation Technology, Work Psychology And Leadership from Teknillinen Korkeakoulu-Tekniska Högskolan.
Company email context
Email format at Basware
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{first}.{last}@basware.com
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Profile bio
About Jaakko Jutila
With over 15 years of experience in management consulting and customer service, I am a passionate and results-oriented leader who strives to deliver value and excellence to my clients and stakeholders. As the Vice President of Customer Support at Basware, I lead the Nordics Support region and the internal Problem Management function that manages our larger problems and focuses on quality and serviceability topics.I have a strong background in project and program management, financial and planning responsibilities, client relationship management, and sales activities. I have also earned multiple certifications, including SAFe 4.0 Agilist, Program, Project and Service Management Specialist, and Insurance Industry Generalist. I leverage my skills and knowledge to enable and empower my team, collaborate and partner with other functions and regions, and drive continuous improvement and innovation. My goal is to make Basware the best place to work and the best partner to do business with.
Listed skills include Project Management, Requirements Analysis, Project Planning, Management Consulting, and 23 others.
Current workplace
Jaakko Jutila's current company
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Basware
12 roles
Jaakko Jutila work experience
A career timeline built from the work history available for this profile.
Board Member
Current
Ace Holding Oy
Partner and Board Member, Holding Company for Ainia Solutions Oy
Jan 2024 - Present
Vice President Of Customer Support
CurrentI am leading the Nordics Support region and together with our global team, we are making it all just happen for our Nordics customers. Also, I'm leading the internal Problem Management function that manages our larger Problems, and focuses on quality and serviceability topics
Apr 2023 - Present
Director Of Customer Service
Head of Global 3rd line Customer Supportpart of Global Customer Services Leadership teampart of Global Customer Support Leadership teampart of Basware Finland Country Management team
Feb 2018 - Apr 2023
Manager Management Consulting
- Project and Program Manager in several engagements- Budgeting, financial, planning, reporting and client relationship responsibilities- Steering group and contracting experience- Leadership, Accenture Finland People Developer Award 2012- Account manager for several key clients- Sales activities with profitability responsibilities- Training lead.
Oct 2007 - Feb 2018
Research Scientist
Tkk / Automation Technology Laboratory
Development of a localization and machine perception for a forestry harvester.
May 2006 - Sep 2007
Research Assistant
Tkk / Automation Technology Laboratory
A range laser scanner application for tree measurement for a forestry harvester
Apr 2005 - Apr 2006
Sep 2004 - Jan 2006
May 2004 - Aug 2004
Engineering Assistant
Helsingin Energia
Planning guideline development and hands on activities with legacy control unit.
May 2003 - Aug 2003
Summer Trainee/Electrician
Abb Oy Industry
Frequency converter manufacturing
May 2002 - Aug 2002
Summer Trainee/Electrician
Abb Industry Oy
Frequency converter manufacturing
Jun 2001 - Aug 2001
Team & coworkers
Colleagues at Basware
Other employees you can reach at basware.com. View company contacts for 1663 employees →
VC
Vikas Chopra
Colleague at Basware
Chandigarh, Chandigarh, India, India
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TB
Tony Balme
Colleague at Basware
Helsinki, Uusimaa, Finland, Finland
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RS
Rubal Sharma
Colleague at Basware
Patiala, Punjab, India, India
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AF
Aderemi Fayoyiwa, Phd
Colleague at Basware
Canada, Canada
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RB
Rajeev Bro-Basware
Colleague at Basware
Chandigarh, Chandigarh, India, India
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SP
Stephanie Panko
Colleague at Basware
Greater Chicago Area, United States
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KB
Kartik B.
Colleague at Basware
Chandigarh, Chandigarh, India, India
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CG
Cerys Garrett
Colleague at Basware
United Kingdom, United Kingdom
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RM
Raluca Maria Aanitei
Colleague at Basware
Iaşi, Romania, Romania
View →
SM
Sven Maschberger
Colleague at Basware
Bochum, North Rhine-Westphalia, Germany, Germany
View →
Vikas Chopra
Colleague at Basware
Chandigarh, Chandigarh, India, India
View →
TB
Tony Balme
Colleague at Basware
Helsinki, Uusimaa, Finland, Finland
View →
RS
Rubal Sharma
Colleague at Basware
Patiala, Punjab, India, India
View →
AF
Aderemi Fayoyiwa, Phd
Colleague at Basware
Canada, Canada
View →
RB
Rajeev Bro-Basware
Colleague at Basware
Chandigarh, Chandigarh, India, India
View →
SP
Stephanie Panko
Colleague at Basware
Greater Chicago Area, United States
View →
KB
Kartik B.
Colleague at Basware
Chandigarh, Chandigarh, India, India
View →
CG
Cerys Garrett
Colleague at Basware
United Kingdom, United Kingdom
View →
RM
Raluca Maria Aanitei
Colleague at Basware
Iaşi, Romania, Romania
View →
SM
Sven Maschberger
Colleague at Basware
Bochum, North Rhine-Westphalia, Germany, Germany
View →
2 education records
Jaakko Jutila education
M.Sc. (Tech.), Automation Technology, Work Psychology And Leadership
Teknillinen Korkeakoulu-Tekniska Högskolan
Comprehensive Level, General Studies
Jousenkaaren Koulu
FAQ
Frequently asked questions about Jaakko Jutila
Quick answers generated from the profile data available on this page.
What company does Jaakko Jutila work for?
Jaakko Jutila works for Basware.
What is Jaakko Jutila's role at Basware?
Jaakko Jutila is listed as Vice President of Customer Support at Basware.
What is Jaakko Jutila's email address?
AeroLeads has found 1 work email signal at @basware.com for Jaakko Jutila at Basware.
Where is Jaakko Jutila based?
Jaakko Jutila is based in Helsinki, Uusimaa, Finland while working with Basware.
What companies has Jaakko Jutila worked for?
Jaakko Jutila has worked for Basware, Ace Holding Oy, Accenture, Tkk / Automation Technology Laboratory, and Planar Systems Inc..
Who are Jaakko Jutila's colleagues at Basware?
Jaakko Jutila's colleagues at Basware include Vikas Chopra, Tony Balme, Rubal Sharma, Aderemi Fayoyiwa, Phd, and Rajeev Bro-Basware.
How can I contact Jaakko Jutila?
You can use AeroLeads to view verified contact signals for Jaakko Jutila at Basware, including work email, phone, and LinkedIn data when available.
What schools did Jaakko Jutila attend?
Jaakko Jutila holds M.Sc. (Tech.), Automation Technology, Work Psychology And Leadership from Teknillinen Korkeakoulu-Tekniska Högskolan.
What skills is Jaakko Jutila known for?
Jaakko Jutila is listed with skills including Project Management, Requirements Analysis, Project Planning, Management Consulting, Software Project Management, Business Process Improvement, Pensions, and Team Leadership.
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