Jan Van Bon Email & Phone Number

Roden

The SURVUZ Foundation governs the Unified Service Management (USM) method: a method based on a standardized management system for service organizations or teams.SURVUZ oversees an ecosystem of professionals that support the USM method.USM is designed to support service organizations of any size, in any line of business, including ICT, real estate.

Groningen, Netherlands

I designed, developed and produced 100+ books, in up to 16 languages, with thousands of experts from all over the world but sometimes alone.Managed 100+ events in the field of IT Management.Created and managed several professional communities and knowledge platforms.

The NORA is the Dutch national government reference architecture. As a NORA knowledge partner, I contribute to the development of the Basic Concept of Service Delivery. Also: member of the NORA Service Delivery Expert Group, the NORA Case-oriented Work Expert Group, the NORA Architecture Glossary Expert Group, and the NORA Capability Expert group.

Roden, Drenthe, Nederland

Roden

Meeting people and making the world a little bit nicer through social projects, that is the core of ConnectingFriends.

Bloemendaal

ITWNET (short for ITWorldNET) is the Global IT Professionals Community, a sister community to CIONET.

Founder and Chief Editor of the ITSM Portal, the very first knowledge portal on IT Service Management. Started in 1996 as the "IT Beheerplein" (in Dutch), an initiative of Dirk Jan van der Hoven and Jan van Bon, and continued as the independent non-profit international ITSM PORTAL (in English, Dutch, and at some time in Chinese).*** End of 2015, the ITSM.

Groningen

Co-developer of the ISM Method (Integrated Service Management_tm), the standard management instrument for organizing IT service organizations, as well as the FSM Method (Functional Service Management_tm). Responsible for all educational matters of the ISM & FSM Method, and for supporting Quality Management Systems like ISO20000, ISO27000, NEN7510, COBIT.

Syllabuzz was an organization for Community Development. Syllabuzz developed, delivered, and managed platforms for knowledge communities.

Groningen En Omgeving, Nederland

Co-initiator and manager of the annual Northern IT Event and the community platform of IT professionals in the northern provinces of the Netherlands.

The "IT Service Fund" was a market initiative of a number of global companies that all had a Dutch office. It was initiated and supported by Peter Bootsma and Jan van Bon, in an attempt to break through political barriers that slowed down the innovation in IT Service Management in the Netherlands. The IT Service Fund ended its existence at the end of 2009.

Program Chair of 13 annual editions of the Dutch Spring Event on IT Service Management, with 350-850 attendees.

Co-initiator of the second itSMF organization (NL), following the example of the UK. Secretary for 3 years. Stepped down from the Board, to be operationally charged with the professionalization and positioning of the fast growing Dutch chapter of itSMF. Developing a professional office, organizing many events for itSMF as Program Chair, developing a long.

Vice Chair and Secretary of IPESC, the itSMF International Publication Committee (http://www.itsmf.org/en/publications), from the beginning in 2004 until November 2006.Endorsement Officer of IPESC from December 2005-November 2006: responsible for the development, maintenance and application of the Endorsement program and procedures of IPESC. Officer role.

Representing ITSMF International Publications Executive Sub Commitee and ITSMF Netherlands in a team of 25 global experts, invited by OGC to represent the views of the many global stakeholders that comprise the IT Service Management (ITSM) community.

The ITGA was designed to contribute to the development of best practices in the field of IT Governance. It was an exponent of the shifting focus of the Dutch itSMF chapter towards a more business-oriented position. IT Governance was recognized as a field that goes beyond IT Service Management, the focus area of the itSMF organization. The institute was.

Den Haag

Managing the development of several ITSM publications. Designing and managing the first national web portal on IT Service Management.

Groningen En Den Haag

Process manager and Quality consultant at PTT Post (AUP), KPN Telecom (EU-DEC) and Unisource Information Services (UIS). Position: Management Team of large datacenters:- until March 1992: Change Manager at PTT Post - Automatisering Post (AUP)- until October 1996: Change Manager at PTT Telecom I&AT/Exploitatie Unit DEC (KPN Telecom)- until end of December.

Groningen En Omgeving, Nederland

Academic researcher at Groningen University in the field of environmental issues, cross-section of Mathematics & Biology

Heerlen

Focused on the development of educational products in the field of biology and mathematics, eg training programs, simulation models of ecosystems.

Groningen, Nederland

During my entire study, teaching assistant for several biomathematical courses in the regular study of Biology: Probability Calculations, Statistics, Quantitative Genetics. Varied from 2 months/year to full time.

Drs (Master), Biomathematics (Biology & Mathematics)

First student in Biomathematics at the University of Groningen (and during my studies the only one...). Fundamental mathematics combined.

Education record

A long list of certificates in management disciplines and frameworks, ranging from ITIL, COBIT, USM, BiSL, BIMA, MOF, ISM and FSM, to.

Certified, Hbs-B

Dutch pre-academic education, comparable to US senior high school