Joao Alberto Vreeswijk Email & Phone Number

Remote From Home

• Providing technical support for SAP systems run on AWS;
• Responding to customer tickets in a timely manner, owning basis issues to resolution;
• Proactively identifying the root cause of issues and recommending and implementing solutions;
• On projects supporting the build and migration of SAP systems on AWS;
• Liaising with infrastructure, security and other team members to support a customer's requirements;
• Providing out of hours support cover when scheduled to the support;

Remote From Home

Used of an extensive knowledge of SAP technology, and project management approach, with the ability to effectively work with geographically dispersed virtual teams.Supported SAP related projects and collaborate closely with the both customers and internal infrastructure teams to deliver a stable, highly available business systems. Specific duties include.

Remote From Home With Limited travel...

While working as a freelancer focus was on Solution Manager Technical Operations. Main goals related were: - Monitoring Alert Infrastructure;- Root Cause Analysis and Administration tasks.Monitoring and Operations for SAP and non-SAP systems were also part of work routine.

Brasília, Distrito Federal, Brasil

Principal partner: DELL ComputersWorked with SAP projects and systems architecture, roll out projects too.Designed systems landscapes.- Virtualization (VMware, Hyper-V, Xen);- Experience with integration tools for SAP NetWeaver;- Adaptive Computing Controlling expertise in Composition Environment.Worked also with consolidation tools like AIM and DOPS.

Brasília, Distrito Federal, Brasil

Worked in various positions, participated in projects for the implementation of complete systems and was also the technical responsible for the maintenance of offshore client systems managing their infrastructures.Performed the migration of systems on platform AIX, Oracle to Microsoft platform.Also supported the Politec sales team with proposals for.

Goiânia Area, Brazil

While working for this company focus was adapt all the methodology and procedures used to administrate user accounts, including their roles and systems authorizations.Also improved the performance of systems that had overload problems.

São Paulo, Brasil

While working as a freelancer focus was on Solution Manager Technical Operations.

Brasília Area, Brazil

Responsible for systems installations, configuration and support (including migrations and copies).

Brasília Area, Brazil

Management of all technical aspects of SAP systems implementation and operation.

São Paulo Area, Brazil

Worked as a systems consultant for all Plaut AG customers in Brazil.

Goiânia Area, Brazil

Introduced to SAP systems and methodology.Database, operating systems and network administration.

Mba, Strategic Management Of Information Systems

Also: PMI - Project Management, 2004 Dissertation title: "Service Level Agreements Management of Development and Maintenance Systems".

Graduated, Computers Networks

Dissertation title: "Using SNMP for TCP/IP Networks". 1999 Prof.: Dr. Fouad Joseph Georges.

Graduated, Computer Science, Bachelor

Dissertation title: "State of the Art Description for Distance Learning using Internet". 1998 Prof.: Dr. Hugo Alexandre Dantas do.