Joe Travers Email & Phone Number

Durham, North Carolina, United States

Quintiles, Durham, Nc

Served as the lead analyst on a specialized team focused on workforce planning and operational optimization via human resource analytics.Introduced a comprehensive method for evaluating organizational span and layers, identifying structural inefficiencies and savings.Designed and implemented a process to homogenize and consolidate the data from disparate systems (of acquired companies).Implemented a system of controls to increase human resource data quality and reconcile the HR Analytics & Reporting system to the Financial Planning system.Designed and implemented a process to itemize period-to-period changes in enterprise compensation.

Raleigh-Durham, North Carolina Area

Chartered with instituting processes and standards to enable the scalability of the Quintiles shared services model (GDN). Planned and managed the insourcing of strategy and project management functions, executing on time and under budget.Performed an organizational review, recommendations from which resulted in operational realignment, personnel changes, and the identification of future shared service locations.Established a process for controlling the transition of roles/headcount into low cost locales, reviewing the results with the senior executive team on a monthly basis.

Rtp, North Carolina

Direct the development and execution of IBM’s International Assignment programs, providing services for 4,000+ assignees & their families.Manage organizations responsible for Program Policy, Client Service, Information Technology, Vendor Management, Business Controls, and Financial Planning.Develop and manage a multimillion dollar budget, prioritizing investments and adjusting the allocation of funds to meet short and long-term performance requirements.Redesigned the program governance & policy promulgation model, resulting in lowered statutory compliance risk and increased cross-functional continuity.Arbitrate with high-profile complainants and disgruntled senior executives, resolving the disputes in a timely and mutually satisfactory manner.Reorganized the client service and vendor management models, realizing economies of scales and increased client satisfaction.

Rtp, North Carolina

Commissioned to evaluate and strengthen the system of Internal Controls surrounding International Assignment programs.Assembled a team of subject matter experts via internal and external recruiting.Streamlined and improved the process documentation, statement of work, and controls points for the Global Mobility process. Improved the controls posture in 10+ countries, resulting in improved assessment ratings and satisfactory scores on all audits.

Tulsa, Oklahoma Area

Ran the commercial delivery operations for Finance & Administration service offerings. Services provided from Americas based Delivery Centers, comprised of 1,200+ professionals.Developed and employed task sequencing, workload balancing, and process improvement techniques, resulting in increased contract profitability. Oversaw the largest commercial off-shoring initiative to date – maintaining operational stability with < 7% attrition and zero service abnormalities.Oversaw the consolidation of staffing vendors, managing legal challenges to the initiative.Executed an arranged employment agreement for hourly workers.

Rtp, North Carolina

Served as the Senior Manager of the Financial Center providing accounting support for expenses, fixed assets, acquisitions, and divestitures.Developed and successfully implemented an organizational revitalization initiative, resulting in increased employee morale, accelerated career development, and expanded mission.Reorganized the service model, resulting in cost savings of 10%+ or $500K.Reinvested cost savings to institute a function to provide accounting services for newly acquired companies.

Thornwood, Ny

Served as the General Manager of a Shared Service Center providing administrative support to not-for-profit corporations / missions.

Somers, Ny