Joe Wagner
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Joe Wagner Email & Phone Number

Senior Director, Technical Program Management - Business Technology | Chief of Staff - Customer Success & Professional Services at Salesforce at Salesforce
Location: Miami-Fort Lauderdale Area, United States 10 work roles 3 schools
1 work email found @salesforce.com 10 phones found area 954, 516, 607, and 561 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email j****@salesforce.com
Direct phone (954) ***-****
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Current company
Role
Senior Director, Technical Program Management - Business Technology | Chief of Staff - Customer Success & Professional Services at Salesforce
Location
Miami-Fort Lauderdale Area, United States
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Joe Wagner is listed as Senior Director, Technical Program Management - Business Technology | Chief of Staff - Customer Success & Professional Services at Salesforce at Salesforce, a with 1 employees, based in Miami-Fort Lauderdale Area, United States. AeroLeads shows a work email signal at salesforce.com, phone signal with area code 954, 516, 607, 561, and a matched LinkedIn profile for Joe Wagner.

Joe Wagner previously worked as Senior Director, Chief of Staff | Business Technology | Customer Success at Salesforce and Director, Business Technology | Customer Success at Salesforce. Joe Wagner holds Cio Certification Program, Computer And Information Sciences And Support Services from Carnegie Mellon University - Heinz College Of Information Systems And Public Policy.

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{first_initial}{last}@salesforce.com
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Profile bio

About Joe Wagner

Transformational leader with over 15 years of extensive experience in executive leadership, strategic program management, and M&A integration within Fortune 100 companies. Proven track record in managing global teams of over 450 employees and overseeing annual budgets exceeding $150M. Currently serving as Chief of Staff for the Customer Success & Professional Services at Salesforce, I drive organizational transformation, leveraging AI technologies and data cloud solutions to enhance operational efficiency and customer engagement.Skilled in:- Strategic Planning and Execution- M&A Integration- AI and Data Cloud Integration- Operational Excellence- Cross-Functional Leadership- Talent Development and Mentorship- Outsourced Application Development with MSP and System Integrators- Stakeholder Engagement- Change ManagementRecognized for accelerating project delivery by up to 300% through process optimization and innovative solutions. Committed to fostering a culture of accountability and high performance while aligning with organizational goals.My high emotional intelligence enables clear communication and strong leadership across diverse, global teams. I am committed to delivering high-quality outcomes aligned with Salesforce’s core values of Trust, Customer Success, Innovation, and Equality.Core Competencies:- Executive Leadership: Leading large-scale initiatives that drive business transformation and operational success.- M&A Strategy: Expertise in managing complex merger and acquisition integrations, ensuring seamless transitions and enhanced performance.- AI Solutions Implementation: Proficient in implementing AI agents and data summarization tools to optimize decision-making and operational efficiency.- Global Program Management: Extensive experience in directing cross-functional teams to achieve strategic objectives across diverse markets. - Change Leadership: Guiding organizations through significant change initiatives while minimizing disruption and maximizing stakeholder buy-in.- Agile Methodologies: Utilizing agile project management frameworks to enhance team collaboration and project throughput.Let's connect to explore collaboration opportunities and drive forward-thinking organizations towards sustained growth and success.

Listed skills include Project Management, Sharepoint, Leadership, Sdlc, and 46 others.

Current workplace

Joe Wagner's current company

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Salesforce
Salesforce
Senior Director, Technical Program Management - Business Technology | Chief of Staff - Customer Success & Professional Services at Salesforce
San Francisco, CA
Website
Employees
1
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10 roles

Joe Wagner work experience

A career timeline built from the work history available for this profile.

Senior Director, Chief Of Staff | Business Technology | Customer Success

Current

San Francisco, California, Us

Apr 2024 - Present

Director, Business Technology | Customer Success

San Francisco, California, Us

Feb 2023 - Apr 2024

Director, M&A Strategy & Integration

San Francisco, California, Us

Feb 2022 - Feb 2023

M&A Gtm Integration Consultant

San Francisco, California, Us

Mar 2021 - Feb 2022

Director M&A & Salesforce Integration

Adt

Boca Raton, Florida, Us

20,000+ Employees | $4.5B+ Revenue | International leader security and safety automation• Leads four complex post-merger integration technology programs in Salesforce (Lead to Order, Quote to Cash, Compensation, Sales Operations), Strategy, Development & InfoSec. Owns the financial management for the workstreams & resourcing.• Directs initiation of Day 1 to 100 planning, manages the playbook, execution & tollgates for the acquisitions sales & CRM capability migration to the Salesforce.com, CPQ & CLM platforms. • Significant Accomplishments: ➢ Completed 13 merger integrations in 2019 - 2020, with 9 planned for 2021. ➢ Drove the GTM technology launch for ADT Commercial Sales, Sales Operations, Legal, Compliance & Infosec business lines to form a >$1B ARR new organization.➢ Orchestrates the Compliance & Infosec capabilities & deliverables for Quarterly SOX, IT general controls, PWC, domain transfer, security scanning and password management. ➢ Served as Interim Director over Information Security (06/2019 – 11/2019). ➢ Departmental Turnaround – Directional management, agile coaching and departmental restructuring (including terminations & recruitment) to immediately improve performance & eliminate business issues on SOX, ITGC and PCI audits which were in a deficient state. ➢ Immediate immersion in digital transformation initiatives utilizing cloud solutions, robotic process automation (RPA) and offshore development teams leveraging a $3.5mm 2019 budget.

Jun 2019 - Mar 2021

Chief Operating Officer

Coral Springs, Florida, Us

Dec 2019 - Jan 2021

Director Enterprise Applications

Sunrise, Florida, Us

18,000 Employees | $3.4B+ Revenue | Health Care Organization • Directed, hired, coached, & mentored a diverse team. Grew team to 41 happy technologists (21 onshore & 20 offshore). Established a winning culture & cultivated strong vendor partnerships.• Guided enterprise strategy, digital transformation & IT modernization to cloud platforms.• Launched SFDC, Apttus CLM/CPQ, HubSpot, ServiceNow, JIRA, MuleSoft, O365, Azure & GitHub.• Presented regularly to C-Level & participated in multiple executive committees. Mentored by COO.• Significant accomplishments: ➢ Accelerated the national rollout of a $2M+ sales pipeline transformation to Salesforce.com. ➢ Delivered a Salesforce.com Merger & Acquisition custom sales path & playbook app which orchestrated the lifecycle of >$1.5B in target acquisitions annually.➢ Headed >30 post-acquisition integrations; 6 Salesforce.com migrations & org rationalizations. Completed over 30 cloud practice integrations to O365.➢ Recaptured $185M in lost revenue (ARR) by developing a Salesforce / Apttus operations performance improvement and cost containment solution for CFO. ➢ Designed a Contract Retention get-well audit. Leveraged Apttus to analyze over $550M in annual renewable hospital contracts, audit reduced over $50M in expiration losses.

Sep 2016 - May 2019

Manager Enterprise Project Management

Weston, Fl, Us

4,500+ Employees | $1B+ Revenue | SaaS Software Development UltiPro • Built an Award-Winning Enterprise PMO in a startup. Grew team from 4 to 24, with an operating budget of >$80MM project and $10MM resource spend. • Monitored the estimation, planning, design, implementation & delivery of greater than 200 complex, cross-functional strategic initiatives & transformation programs annually. • Chaired Steering Committees, CIO Council, request funnel & prioritization, facilitated C-Level portfolio reviews, and metrics delivery on a monthly cycle for 7 corporate divisions.• Significant Accomplishments: ➢ Championed the organizational adoption of a scaled, lean-agile, portfolio management & project delivery model, the structured innovation realized a 300% improvement in annual project throughput. ➢ Led a multi-year revenue technology innovation program to develop SaaS Contract, PEPM, revenue recognition solutions on the Salesforce.com platform. Planned, reimagined, & engineered a server-based client, SaaS Metering tool to capture $1B in annual recurring revenue (ARR), which decreased month-end financial close by two days.➢ Chaired the Financial Systems Committee. Closed >100 enterprise technology programs for Finance & Accounting (ERP, Concur, Callidus & Salesforce.com, Avalara, Tableau), HR (UltiPro), Services (FinancialForce PSA), Marketing (Eloqua) & LMS (Cornerstone).➢ Carved out & spun-up a FinTech Transformation Division with CFO sponsorship.

Oct 2007 - Aug 2016

Senior Consulting Project Manager

Amsterdam, Noord-Holland, Nl

100 Employees, $50M+ Revenue | Medical Technology Start-Up – System Interoperation using Service Bus➢ Recruited by Sr Director of Consulting to build and design processes for an Enterprise Project Management Consulting Team in a startup environment that was sold to Phillips.➢ On-Site Consulting –Client site workshop facilitation & consulting engagements on event management, service-oriented architecture (SOA) & enterprise service bus (ESB) implementations. ➢ Solutions Development – Developed customer-facing & interface solutions that connected data-producing devices to stream output to mobile and peripheral devices.

Feb 2007 - Oct 2007

Senior System Analyst / Project Manager

North Broward Hospital District

10,000+ Employees, $1.2B + Revenue | Hospital System➢ Recruited by Sr. Manager Corporate Business Systems to provide project management and systems analysis on ERP & legacy systems as well as rollout new financial & business system technology & infrastructure. Lawson ERP Admin for Supply Chain, Purchasing, EDI, Materials Management.➢ Systems Development & Analysis – Provided healthcare project management, systems analysis, and application support for eight-core business divisions (>10,000 end users). ➢ Product Management – Owner for custom-developed applications; prioritized business requirements, created product specifications, product documentation, managed development lifecycle, prepared test plans, managed UAT and releases

Mar 2000 - Feb 2007
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3 education records

Joe Wagner education

Cio Certification Program, Computer And Information Sciences And Support Services

Carnegie Mellon University - Heinz College Of Information Systems And Public Policy

Ms, Management Information Systems

Nova Southeastern University

Ba, Biology

Binghamton University
FAQ

Frequently asked questions about Joe Wagner

Quick answers generated from the profile data available on this page.

What company does Joe Wagner work for?

Joe Wagner works for Salesforce.

What is Joe Wagner's role at Salesforce?

Joe Wagner is listed as Senior Director, Technical Program Management - Business Technology | Chief of Staff - Customer Success & Professional Services at Salesforce at Salesforce.

What is Joe Wagner's email address?

AeroLeads has found 1 work email signal at @salesforce.com for Joe Wagner at Salesforce.

What is Joe Wagner's phone number?

AeroLeads has found 10 phone signal(s) with area code 954, 516, 607, 561 for Joe Wagner at Salesforce.

Where is Joe Wagner based?

Joe Wagner is based in Miami-Fort Lauderdale Area, United States while working with Salesforce.

What companies has Joe Wagner worked for?

Joe Wagner has worked for Salesforce, Adt, Blades Direct, Mednax, Health Solutions Partner, and Ultimate Software.

Who are Joe Wagner's colleagues at Salesforce?

Joe Wagner's colleagues at Salesforce include David Swarbrick, Hiroshi Aihara, Yining Zhao, Tamarra Love, and Shuo(Claire) Zhang, Cpa.

How can I contact Joe Wagner?

You can use AeroLeads to view verified contact signals for Joe Wagner at Salesforce, including work email, phone, and LinkedIn data when available.

What schools did Joe Wagner attend?

Joe Wagner holds Cio Certification Program, Computer And Information Sciences And Support Services from Carnegie Mellon University - Heinz College Of Information Systems And Public Policy.

What skills is Joe Wagner known for?

Joe Wagner is listed with skills including Project Management, Sharepoint, Leadership, Sdlc, Pmo, Management, Enterprise Software, and Strategy.

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