Bob Hartung Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

Fulfills a client facing leadership role for Salesforce.com implementations.Fortune 500 Auto Retailer - B2C Sales Cloud• Mr. Hartung currently serves as the technical architect for implementing a new call center solution to support sales calls on the Salesforce platform. Mr. Hartung owns the technical solution for Salesforce Lightning Console, CTI, and data integration. The new call center solution will serve as a modern platform to replace the legacy location specific on-premise systems.Global Staffing Firm - Advisory Services• Mr. Hartung provided advisory services for a large Salesforce.com implementation serving as the platform for CRM and Job Applicant Tracking Systems. Mr. Hartung provided guidance to the program team of 120 employees on topics related to application performance management, environment management, DevOps, and integration.Fortune 500 Global Hotel Brand - B2C Service Cloud• Responsible for the architecture of a Service Cloud implementation to handle email, web, and social support for a global contact center.Insurance Provider - Sales Cloud Architecture• Provided advisory services related to application, integration, and security architecture for a Sales Cloud implementation. Recommended technologies for master data management, event processing, and ETL, including modern Salesforce.com technologies such as the Streaming API and Platform Events.Global Chemical Manufacturer - Salesforce CPQ• Designed a Quote and Order processing system utilizing Salesforce CPQ. Real-time pricing and order validation with SAP utilizing Apex, Mulesoft, and SAP remote function calls. Implemented payment card tokenization by integrating with Paymetric.Other Projects (Details available upon request)• Global Chemical Manufacturer - B2B Sales Cloud• Veterinary Hospital Network - B2C Order Processing System• Global Marketing Firm - B2B Sales Cloud• Public Sector - Education - Student Enrollment System

Pittsburgh, Pennsylvania, Us

Fulfilled a client facing consulting role of technical architect and lead for projects using Salesforce.com and Microsoft technologies. The following are some key projects delivered. Technical Architect - Global Manufacturing Company• Designed the architecture of a Salesforce1 mobile application to manage claim data entry utilizing Salesforce Cases.• Led design workshops to determine the best architecture for the system, developed a mobile user experience to streamline the claim data entry process, and implemented advanced product searching capabilities utilizing product attributes provided by JD Edwards data feeds.• Utilized technologies such as Salesforce.com, Apex, Visualforce, Javascript, Knockout JS, and CSS.Technical Architect - Global Medication Management Company• Implemented a Salesforce.com application and data integration system to support high priority customer retention initiatives.• Created an employee master data management system which included data integration, data quality management and reporting, auditing, and automated employee onboarding and off-boarding processes.• Developed a system to automate legal contract generation and approval processes.• Utilized Salesforce.com, Apex, Visualforce, ASP.NET, C#, and SQL Server tools.Technical Lead - Global Business Advisory Firm• Provided technical leadership for the modernization of an E-Discovery application.• Led a team of software developers working on a project to convert an existing classic ASP application to a modern web application.• Relying on extensive experience with SQL Server, designed the architecture for some of the more complicated distributed database components of the system.• Utilized ASP.NET MVC, C#, Sencha Ext JS, Entity Framework, and SQL Server.

Served as a Technical Architect for the Business Systems team. Responsibilities included software architecture for a large Salesforce.com implementation, building a data governance program, and development/support for business intelligence systems. Utilized technologies such as Salesforce.com, Apex, Visualforce, Javascript, C#, ASP.NET, SQL Server, SSRS, SSAS, SSIS, and Windows Services.Salesforce.com Architecture• Participated in all areas of Salesforce.com development including object configuration, user interface design, workflows, custom Apex triggers and classes, custom Visualforce pages, and security configuration.• Led the development of several Salesforce.com data integration processes using SQL Server, C#, and Windows Services.• Designed and developed a custom application to integrate Salesforce.com and SQL Server Reporting Services using ASP.NET and the Canvas feature of Salesforce.com.• Automated a contract generation process in Salesforce.com using SQL Server Reporting Services, C#, and Windows Services.Data Governance Architecture• Led project planning for a data governance program.• Organized teams of data stakeholders, data stewards, and a data governance office.• Led requirements gathering, design, and development of a proactive system for master data management and data quality.Business Intelligence• Provided development and support services for business intelligence systems using SQL Server, SSRS, SSAS, SSIS, and SharePoint.

Held a client facing consulting position encompassing management, sales, and technical architecture.Management Responsibilities• Served as a manager and technical architect for a team of business intelligence and software development consultants serving clients across the nation.• Handled all employee related items and was responsible for all projects assigned to his team to ensure they were properly scoped, delivered on time, and on budget.• Managed revenue forecasting and team utilization.Sales Responsibilities• Worked with the sales team to meet clients, understand their business needs, and provide project proposals.• Led sales initiatives by presenting at events attended by many high level executives of prospective clients.• Utilized technology to help clients add value to their business.Technical Architecture Responsibilities• Served as a technical architect for many projects with focuses such as data warehouses, ETL processes, business intelligence portals, and web applications.• Participated in projects within a wide range of subject areas including finance, sales, project management, customer relationship management, manufacturing, safety, and academia.• Utilized technologies such as SQL Server, SSRS, SSAS, SSIS, C#, ASP.NET, jQuery, SharePoint, and many others.

Irving, Texas, Us

• Served as a software engineer for a healthcare supply chain management system.• Designed a data mart and redesigned the reporting/analytics architecture for the system.• Participated in system documentation and provided customer support.• Utilized technologies such as ASP.NET, SQL Server, and Crystal Reports.

Dorval, Québec, Oo

• Served as a software developer mainly responsible for the development of a project tracking system.• Utilized technologies such as ASP.NET, SQL Server, and Crystal Reports.