James Walker Email & Phone Number

Sydney, New South Wales, Australia

• Greet all visitors to facility security office in a timely, courteous, and professional manner.• Provide accurate advice and guidance on customer security access requirements.• Work with NEXTDC Facilities and Customer Success teams around the country to deliver a seamless customer experience.• Actively monitor facility surveillance systems for unauthorised access or suspicious activity and respond according to NEXTDC security procedures• Conduct various security patrols of facility to prevent unauthorised access or suspicious activity, including: o Physical patrols o Video patrols o Nightly full site video patrols & Buddy Patrols• Monitor facility alarms and security systems• Undertake facility access control verification and permission• Facilitate entry and exit from NEXTDC facilities, ensuring there is no unauthorised access to the facility or locations within the buildings

Sydney, New South Wales, Australia

•Greet visitors and ensure all entry and exit processing runs smoothly and in line with facility procedures. NEXTDC is a high security building.▪ Monitor the facilities security systems.▪ Interacting with customers face to face, over the phone and via email to fulfil necessary enquiries.▪ Provide accurate security incident reports and resolve first level customer requests.▪ Proficiency in Microsoft Office suite and various NEXTDC systems and programs.▪ Responsible for inbound and outbound deliveries. Includes using warehouse equipment such as walkie stackers, lifts and trolleys.▪ Continuous patrols of the building to ensure safety and security standards are met.▪ Developed an understanding of NEXTDC products and technological terminology used to assist our customer base.▪Provide accurate security incident reports and resolve first level customer requests.▪Provide Level 1 customer support and escalate if I can not resolve the issue ▪

• Accept mail items for lodgment, with accurate assessment of applicable charges• Perform customer sales and service transactions• Maintain a cash advance accurately which includes handling and processing cash, cheques, credit cards, and EFTPOS• Input and assessing of mail lodgment data• Helping customers bank using Auspost Banking, Western Union• Using the tracking system to help customers with locating parcels• Identification and Passport checks

County Dublin, Ireland

• Help with stock take• Merchandising • The closing of the cash register• Handling cash and card transactions • Selling of insurance • Customer support• Selling of mobile phone plans and phones• Trained new staff• 2nd overall seller of Samsung phones in Ireland in a Samsung competition• Sold the most Samsung phones in a week in the whole of Ireland during Samsung competition

Calgary, Alberta, Canada

• Disassembling and reassembling Grand and Baby Grand Pianos• Load and unload form trailer safely• How to wrap and protect pianos for transport

Lake Louise

Seasonal work• setting up the room by putting out the food• leaning the tables• cleaning the cutlery• changing of waffle mix• Maintaining the cleanliness of the breakfast room

Canada

• Seasonal work• Worked as a part of the maintenance team.• Was tasked with fixing and maintaining rooms on the resort as well as maintaining the grounds around the resort. • Performing minor fixes such as repairing broken locks• Inspect and troubleshoot equipment and systems• Reported to a facilities or maintenance manager • Install appliances and equipment

Big White, Canada

• Operate the cash register• Show customer locations of items they are looking for• Greet customers when they walk through the door• Restock shelves when needed to ensure optimum availability of products• Unpack shipments in the store room and categorize them appropriately

Give work-based office massages, a corporate functions, promotional events and event massages. Providing 5, 10, or 15 minute massages

Sydney, Australia

• Mobile Massage therapist • Work in hotels and customer’s houses• handle cash and make bank deposits if the customer pays in cash• Self-employed contractor

Sydney, Australia

• Help with stock take• Merchandising • Closing of the cash register• Handling cash and card transactions • Broad range of knowledge of electronics

Sydney, Australia

• Scanning hard copy documents to PDF• Using excel for data • Copying of documents• Posting of letters• Outbound calling

Certificate 2 In Security Operations

Diploma, Remedial Massage

Studied massage therapy

Certificate Iv, Relaxation Massage

Studied Massage therapy

Education record