Digital Learning Specialist
Current
Mar 2024 - Present
AeroLeads people directory · profile
John Carson Email & Phone Number
Digital Learning Specialist
at
Virtual Learning Academy
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Digital Learning Specialist
Location
Alness, Scotland, United Kingdom
Who is John Carson? Overview
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Quick answer
John Carson is listed as Digital Learning Specialist at Virtual Learning Academy, based in Alness, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for John Carson.
John Carson previously worked as IT Specialist at Bt and Cloud Telephone System Project Coordinator at Bt Group. John Carson holds Hnc, Computer Aided Design And Drafting from Uhi North Highland.
Company email context
Email format at Virtual Learning Academy
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Virtual Learning Academy
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Profile bio
About John Carson
Highly motivated and versatile professional with over 22 years’ experience in the communication industry, specializing in key areas:-IT Support: Demonstrated proficiency in providing top-notch IT support, with a proven track record of resolving complex issues promptly.-Project Management: Adept at overseeing end-to-end project lifecycles, ensuring timely delivery and adherence to quality standards.-Customer Care: Dedicated to delivering exceptional customer experiences through effective communication and problem-solving.-Office 365 Migration: Successfully led and contributed to the Office 365 email migration project at BT, playing a pivotal role in implementation and developing strategies to minimize customer impact.-Team Collaboration: Thrives in collaborative team environments, fostering synergy to achieve common goals.Solo Project Management: Comfortable and effective in managing solo projects, demonstrating self- motivation and accountability.Now seeking a new challenge to apply these skills and contribute to a dynamic team environment. Open to exciting opportunities that align with my passion for innovation and excellence.#ITSupport #ProjectManagement #CustomerCare #Office365 #CommunicationIndustry #TeamPlayer #SoloProjects #ProjectLeader #StrategicImplementation #ProfessionalDevelopment #NewOpportunities
Current workplace
John Carson's current company
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7 roles
John Carson work experience
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It Specialist
Providing remote IT support for business customerTroubleshoot software and hardware issuesProvide support for the Office 365 platform
Oct 2018 - Apr 2024
Cloud Telephone System Project Coordinator
End to end co-ordination of Cloud telephone solutions.Validating the solution to insure it is fit for purpose and fulfils the customers requirements.Ordered all components for the installation. This would include porting of numbers from traditional telephone lines onto the cloud platform, ordering handsets, switches and hubs as required, creating an account for the customer and booking engineering resource. On the day management of engineer resource and co-ordination of cessation and provision of services.Welcome to service with the customer and provision of training to allow them to manage their own telephone queues etc. After call service to troubleshoot issues and faults for the customer
Nov 2017 - Oct 2018
Project Coordinator
Coordinate installations of complex communications solutionsDiagnose customer issues after installationsLiaise with suppliers to provide a seamless customer experience
Oct 2008 - Nov 2017
Team Coach
As part of the Hewden Stuart service desk for BT, providing a wide range of products to the customer including, telecommunications, email and equipment my duties included the followingIdentify coaching requirements and produce training materialsProviding ideas for business improvement to managementEncouraged individuals and provided specific coaching for their needs
Feb 2002 - Oct 2008
Team Coach (Processing Team)
Identify training /developmental requirementsQuality control of team output through job observation and call listeningProduce end to end process / procedures
Feb 2001 - Feb 2002
Data Processor
Validating customer informationEnsuring precise data entryDemonstrate knowledge of a large portfolio of products and networks
Apr 2000 - Feb 2001
1 education record
John Carson education
-
Uhi North Highland
FAQ
Frequently asked questions about John Carson
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What company does John Carson work for?
John Carson works for Virtual Learning Academy.
What is John Carson's role at Virtual Learning Academy?
John Carson is listed as Digital Learning Specialist at Virtual Learning Academy.
Where is John Carson based?
John Carson is based in Alness, Scotland, United Kingdom while working with Virtual Learning Academy.
What companies has John Carson worked for?
John Carson has worked for Virtual Learning Academy, Bt, and Bt Group.
How can I contact John Carson?
You can use AeroLeads to view verified contact signals for John Carson at Virtual Learning Academy, including work email, phone, and LinkedIn data when available.
What schools did John Carson attend?
John Carson holds Hnc, Computer Aided Design And Drafting from Uhi North Highland.
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